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Customer Support Executive

4 months ago

Hyderabad, India Square BPO services Pvt Ltd Full time

Job Description (Voice)**:Customer Support Advisor**

**Responsibilities**:

- Basic Telephone Etiquette and basic computer skills
- Good Communication skills in English and Hindi
- Responsible to provide excellent customer service, solving questions and complaints related to customer queries
- Responsible for handling calls from new and existing customers regarding a variety of requests
- Should be able to handle inbound calls resolving customer queries
- Ability to write, read and speak English to suit business needs
- Willing to work flexible Shifts (24/7)

**Preferred**:

- Any Undergraduate can apply
- 6 Day working/Rotational Week off
- Female: Maximum shift till 8 PM
- Male: Maximum shift till 1 AM
- Freshers can apply

**Package**:

- **Fresher: 14000 CTC + Incentive (11,000/- Take home)**:

- **1 Year experience: 15000 + Incentive (12,000/- Take home)**:

- **2 Years’ experience: 16000 + incentive (13,000/- Take home)**

**Perks & Benefits**:

- PF and ESI / Health Insurance
- Night Shift Allowance
- Performance Incentives
- Opportunity to grow internally with our Internal Job Postings

**Mahesh : 9121243508**

**Location**:
**SQUARE BPO Services PVT LTD,**

**White House, Ground FLOOR BLOCK-3,**

**Begumpet, Hyderabad, Telangana 500016.**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer support (required)
- total work (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9121243508