Client Relations Associate

6 months ago

Noida, India AQT Direct Limited Full time

**Position Overview**:
**Key Responsibilities**:

- Conduct outbound calls to prospective customers using provided contact lists.
- Introduce products/services to potential customers and articulate key features and benefits.
- Build rapport with prospects and engage them in meaningful conversations to understand their needs and preferences.
- Effectively communicate product/service offerings and promotions to generate interest and drive sales.
- Utilize sales scripts and materials effectively to deliver consistent messaging and achieve sales targets.
- Keep accurate records of customer interactions, including contact details, feedback, and outcomes, using CRM software.
- Identify and qualify sales leads to pass on to the sales team for further follow-up and conversion.
- Handle objections and concerns raised by prospects in a professional and courteous manner.
- Meet or exceed weekly and monthly sales quotas and performance targets.
- Continuously strive to improve sales techniques and product knowledge through training and feedback sessions.
- Collaborate with the sales team to share insights, strategies, and best practices for enhancing sales performance.
- Adhere to company policies, procedures, and compliance requirements at all times.

**Requirements**:

- Proven experience in telemarketing, sales, or a related field preferred.
- Excellent communication skills, both verbal and written, with a clear and confident speaking voice.
- Strong interpersonal skills with the ability to build rapport and establish positive relationships over the phone.
- Persuasive and results-oriented with a passion for meeting and exceeding sales targets.
- Ability to work independently with mínimal supervision as well as part of a team.
- Proficiency in using CRM software and other sales tools is desirable.
- High school diploma or equivalent; additional education or certification in sales or marketing is a plus.
- Ability to work flexible hours, including evenings and weekends, as required.

**Benefits**:

- Competitive salary with commission-based incentives
- Comprehensive training and ongoing professional development opportunities
- Opportunity for career advancement within the sales team
- Health insurance benefits and other employee perks

**Job Types**: Full-time, Permanent

**Salary**: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 7011277470

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