Client Relations Executive

6 months ago


Noida, India AMS Inform Pvt. Ltd. Full time

**Job Description For Client Relation Executive**

**Roles and Responsibilities**:

- Help to resolve client’s query related to different verification like Employment, Education and Criminal & Reference Checks.
- Ensure timely and accurate report delivery at defined productivity levels.
- Execute issue /query resolution and ensure proper documentation & follow-up.
- Ensure adherence to Client Service Level Agreements (SLAs).
- Identify, share and support operational improvements.
- Documentation
- Client Relation Management
- Portal Updation
- Coordinating between Vendors & Clients
- Responsible for work in the absence of Vendors(when the vendors are on leave)
- Vendor Management
- Following up with vendors by mail.
- Completing reports.

**Requirements**:

- Experienced and Fresher, both are welcome.
- Grammatically precise in written and spoken English.
- Good in MS Word.

**Keywords**:

- Vendor Management, Operations, Client Service, Client Relation, Customer

Service, Customer Relation

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9654273814



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