Client Relation Executive(Student Support)
6 months ago
As a Client Relation Executive specializing in Student Support, you will play a pivotal role in managing and enhancing the overall student experience. This role involves a combination of problem-solving, clear communication, and effective coordination with various departments to ensure student queries are resolved promptly. You will be the primary point of contact for students, assisting them with their concerns, collecting fees, and providing timely updates on their status. Additionally, you will focus on generating referrals and meeting monthly admission targets, contributing to the growth and success of the institution.
**Key Responsibilities:
- **
**Problem Solving**:
- Efficiently address and resolve student queries and issues within 24 to 48 hours.
- Utilize critical thinking and problem-solving skills to handle a wide range of student concerns.
- Maintain a high level of empathy and understanding when dealing with student issues to ensure a positive resolution.
- **Explanation Skills**:
- Clearly explain procedures, policies, and other relevant information to students to ensure they have a comprehensive understanding of their situation.
- Break down complex information into easily understandable terms for students from diverse backgrounds.
- Provide detailed explanations and guidance on the institution's rules, regulations, and processes.
- **Coordination**:
- Act as a liaison between students and various departments within the institution to facilitate timely query resolution.
- Ensure effective communication and collaboration with departments such as admissions, finance, and academic services.
- Monitor the progress of student queries and provide regular updates to ensure transparency and efficiency.
- **Fees Collection**:
- Manage and process the collection of fees from students, ensuring accuracy and timeliness.
- Handle financial transactions with care and attention to detail, maintaining accurate records of all transactions.
- Address any issues related to fees and payments promptly and professionally.
- **Timely Updates**:
- Ensure that all necessary updates and information are communicated to students promptly.
- Maintain a proactive approach in reaching out to students with updates, reducing the need for them to follow up.
- **Attend Student Queries**:
- Serve as the first point of contact for students, providing assistance and support for their queries and concerns.
- Develop a strong rapport with students, creating a welcoming and supportive environment.
- Maintain a professional and approachable demeanor at all times, ensuring students feel comfortable seeking assistance.
- **Referral and Admissions Target**:
- Aim to collect quality referrals from current students, leveraging positive experiences to attract new students.
- Meet or exceed monthly admission targets, contributing to the institution's growth.
- Develop and implement strategies to encourage student referrals and enhance the overall admission process.
**Qualifications**:
- **Education**: Minimum of a Bachelor's degree from a recognized institution.
- **Skills**:
- Strong problem-solving abilities, capable of addressing a variety of student issues.
- Excellent communication skills, both verbal and written, with the ability to explain complex information clearly.
- Effective coordination and multitasking skills, able to handle multiple queries simultaneously.
- Ability to handle fee collection and related financial transactions with accuracy and integrity.
**Job Types**: Full-time, Fresher
Pay: ₹16,000.00 - ₹18,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location: In person
-
Client Relation Executive(Student Support)
6 months ago
Noida, Uttar Pradesh, India Sky Education Full timeJob Description: Client Relation Executive (Student Support)Position Overview As a Client Relation Executive specializing in Student Support, you will play a pivotal role in managing and enhancing the student experience. Your primary responsibilities will include addressing student queries, coordinating with various departments to provide timely...
-
Client Relationship Executive(Student Support)
6 months ago
Noida, Uttar Pradesh, India Sky Education Full time_**Client Relation Executive: - **_ As a Client Relation Executive specializing in Student Support, you will play a pivotal role in managing and enhancing the overall student experience. This role involves a combination of problem-solving, clear communication, and effective coordination with various departments to ensure student queries are resolved...
-
Telesales Executive
3 weeks ago
Noida, Uttar Pradesh, India Student Grad Full time**Company Overview**: At **Student Grad**, we are dedicated to empowering Indian students to pursue their dreams of studying abroad. With a focus on personalized, unbiased guidance, we simplify the study abroad process through expert advice and tailored services. Our mission is to help students not only study but also work and settle successfully in their...
-
Field Sales Executive
2 months ago
Noida, Uttar Pradesh, India Student Grad Full time**Job description** At **Student Grad**, we are dedicated to empowering Indian students to pursue their dreams of studying abroad. With a focus on personalized, unbiased guidance, we simplify the study abroad process through expert advice and tailored services. Our mission is to help students not only study but also work and settle successfully in their...
-
Client Relations Executive
6 months ago
Noida, Uttar Pradesh, India A.M.S. Inform Pvt. Ltd. Full time**Roles and Responsibilities**: - Help to resolve client’s query related to different verifications like Employment, Education and Criminal & Reference Checks. - Ensure timely and accurate report delivery at defined productivity levels. - Execute issue /query resolution and ensure proper documentation & follow-up. - Ensure adherence to Client Service...
-
NEET Support | Sales Executive | noida
4 weeks ago
noida, India NEET Support Full timeCompany Description NEET Support is India's fastest growing organization that provides students with solutions for obtaining medical seats through NEET counseling services. The company uses modern data analytics and innovative counseling methods to place students in MBBS, BDS, and AYUSH courses across India. Role Description This is a full-time remote role...
-
Student Advisor or School Relations Executive
3 weeks ago
Lucknow, Uttar Pradesh, India Simpled International Education Full time**Position**: Student Advisor and school relations Executive **Location**: Lucknow **Reports to**: Assistant Director of Global Events and Engagements **About Us**:We are one of the top international student recruitment tour company, offering physical and virtual tours that connect prospective students worldwide with top US universities. Our mission is to...
-
Student Advisor or School Relations Executive
3 months ago
Lucknow, Uttar Pradesh, India Simpled International Education Full time**Position**: Student Advisor and school relations Executive **Location**: Lucknow **Reports to**: Assistant Director of Global Events and Engagements **About Us**:We are one of the top international student recruitment tour company, offering physical and virtual tours that connect prospective students worldwide with top US universities. Our mission is to...
-
Student Support Executive
4 weeks ago
Bhopal, Madhya Pradesh, India Toprankers Ed-Tech Solutions Pvt. Ltd. Full time**Job Title: Student Support Executive** **Organisation: Toprankers Edtech Solutions private limited** **Location**: MP Nagar, Bhopal **Work Mode**: Work from Office - **Timings: 12 PM - 9 PM**_ **Job Summary**: **Key Responsibilities**: - Assist students with their queries regarding course offerings, registration, and exams. - Provide guidance on...
-
Content Writer
3 weeks ago
Noida, Uttar Pradesh, India Student Grad Full time**Company Overview**: At **Student Grad**, we are dedicated to empowering Indian students to pursue their dreams of studying abroad. With a focus on personalized, unbiased guidance, we simplify the study abroad process through expert advice and tailored services. Our mission is to help students not only study but also work and settle successfully in their...
-
Student Support
6 months ago
Noida, Uttar Pradesh, India Sky Education Full time**Job description** - **Responsibilities: - **_ 1. Offer comprehensive academic counseling to both students and professionals, guiding them on both online and traditional education course options. 2. Tailor counseling sessions to each individual's unique needs, career objectives, and academic goals. 5. Assist students throughout the admissions process,...
-
Student Advisor
3 months ago
Lucknow, Uttar Pradesh, India Simpled International Education Full time**How to Apply**: **Work days**: Mon-Fri **Work hours**: 10:00 A.M to 6:30 P.M. The school relations executive is responsible for developing, maintaining, and improving relationships between Simpled and high school principals & guidance counselors from Pakistan. You will be responsible for coordinating recruiting events with high schools and assisting the...
-
Student Counsellor
6 months ago
Noida, Uttar Pradesh, India 4PL Consultancy Full time_Here’s your chance to shine! Join our team that will mobilize your career graph to newer heights in International Arena_ J**ob Title**: Student Counsellor **Company**: 4PL Consultancy, Noida, India **About Us**: 4PL Consultancy is a dynamic and innovative Logistics and Supply Chain Management consultancy based in London. We specialize in providing...
-
Student Counselor
2 months ago
Noida, Uttar Pradesh, India Oris Overseas Education Full timeWe are seeking a dynamic and compassionate Student Counselor with a background in Biology to join our team. As a Student Counselor, your primary role will be to provide guidance and support to students with a focus on academic and career pathways related to the field of Biology. Your expertise in Biology will be instrumental in assisting students in making...
-
Customer Support Executive
3 months ago
Noida, Uttar Pradesh, India ABC Tower No-4, Gate No-5, Sector-135, Noida, Uttar Pradesh, 201305 Full time**Customer Support Executive will be responsible for**: - Handling inquiries. - Sale and filling Form for admission. - Resolving issues, and providing exceptional support to students, parents, and educators. - They will act as a primary point of contact for clients and ensure a smooth experience by addressing their concerns related to admissions, course...
-
Client Relations Executive
6 months ago
Noida, India AMS Inform Pvt. Ltd. Full time**Job Description For Client Relation Executive** **Roles and Responsibilities**: - Help to resolve client’s query related to different verification like Employment, Education and Criminal & Reference Checks. - Ensure timely and accurate report delivery at defined productivity levels. - Execute issue /query resolution and ensure proper documentation &...
-
Student Counsellor
6 months ago
Noida, Uttar Pradesh, India Parmar Consultancy Services Full time**About Us**: **Responsibilities**: - Provide personalized counseling to students and families on education loan options available for studying abroad, taking into account their financial situation, academic background, and career aspirations. - Assist students in understanding loan terms, interest rates, repayment options, and other relevant factors to...
-
Customer Support Executive
6 months ago
Noida, Uttar Pradesh, India Sky Education Full timeAs a **Customer Support Executive**, you will be responsible for: - Conducting outbound calls (minimum 100-120 calls per day) to address student help and issues. - Ensuring 3 hours of connected call duration by the end of the day. - Handling grievance and query handling related to academics and curriculum. - Taking feedback from students to improve service...
-
Sales Executive/ Student Counsellor
3 months ago
Noida, Uttar Pradesh, India RecruitEase Full time**Job Role: Sales Executive/ Student Counsellor** **Company**: A leading education company offer CA Exams Test Series **Job Location**:Ithum Tower, Sector 62, Noida **Job Summary**: **Key Responsibilities**: - Proactively generate new business leads through calls and convert them into successful sales. - Build and nurture strong relationships with...
-
Student Success Intern
2 months ago
Noida, Uttar Pradesh, India MentorKart (DGguru Learning Solutions Private Limited) Full timeHelp organize workshops, seminars, and events aimed at improving student skills and engagement. - Provide general information and guidance to students about academic resources, support services, and career planning. - Assist in coordinating one-on-one or group advising sessions, including scheduling and follow-up. - Collect, analyze, and interpret data...