Team lead client relations

3 weeks ago

Noida, India Vensure Employer Solutions Full time
About the company :
Vensure Employer Solutions company, a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll services, Benefits administration, Tax services, Garnishment, Performance Management, and some interesting physical products like bio metrics and HR Information Systems (HRIS). We have more than 14 thousand employees worldwide, and we are catering to more than 1.2 million worksite employees. This makes us the 2nd largest company in the world after ADP.
To know more about us, visit us at the role :
Work closely with the Client team to manage the daily activities of the Department and employee productivity. Responsibilities include processing payroll, problem resolution, and suggesting best practices on department procedures.
Key Responsibilities
Process US payroll for designated clients and serve as backup for payroll processors
Train new employees and clients on payroll procedures, software, company practices, policies and procedures
Ensure that payroll is processed timely and accurately
Develop best practices to improve efficiency and accuracy of payroll processes
Review and recommend improvements to existing payroll procedures
Assist in payroll calculations, deductions, insurance coverage, wage garnishments, tax filings, and child support
Maintain accurate, up-to-date employee payroll records
Work with AP and taxes to process current year voids
Address payroll related queries and requests
Analyze payroll problems and provide appropriate resolutions
Follow and enforce federal, state and local laws
Participate in hiring process
Thorough understanding of client PTO configuration and rules to ensure system is functioning appropriately and PTO is used and tracked properly
Review client data for accuracy, prior to import to ensure file is not rejected
Other duties as assigned
Desired Knowledge, Skills And Abilities
Self-motivated, professional capable of working with minimal supervision, ability to reflect and yourself accountable
Capable of working under pressure and meeting concrete deadlines
Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities
Ability to work effectively, with internal and external employees with diverse backgrounds
Excellent communication skills, ability to adapt message for audience
Qualifications
6 years of payroll experience
4+ years of PEO, ASO, multi-site or multi-state payroll experience
Experience with Prism and HR Pyramid preferred

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