Customer Service Officer
1 month ago
We are looking for an experienced customer support agent with fluent (minimum B2, upper-intermediate) English for an expanding company in the field of online trading.
**Our requirements**:
- Comfortable working remotely (from home) with a global team
- Can type fast and comfortably in English
- Excellent problem-solving skills
- Search information quickly and effectively using various tools/ platforms
- Strong organizational skills & great attention to detail
- Positive disposition
- Comfortable using multiple software at the same time
- Can learn new software quickly
Previous customer support experience is a must
**If you have any of the below, we will consider it a plus**:
Any previous experience using Slack and Zendesk/ Intercom
French/ Arabic / Spanish language knowledge
What we offer:
- Nice office in New-Delhi
- Long-term, secure job opportunity
- Young and supportive team to work with in an exciting field
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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