Customer Service Officer

3 months ago


Delhi Delhi, India AdLogiQ Digital Private Limited Full time

**Roles & Responsibilities**:

- Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements.
- Operations: Managing operations related activities, stock management and coordinating with team internally.
- Business Acumen and Customer Retention.
- Develop strong strategic relationship with the customers.
- Monitoring and servicing on-boarded customers.
- Develop strong relationship with all stake holders.

**Target Segment**
- Transporters.
- Logistic companies.
- Commercial Vehicles Trucks, Buses, heavy vehicles etc.
- Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach.
- Should be a fast learner, innovative and open for newer concepts / ideas / technology.
- Good communication skills (Hindi / English / Local Regional Language).
- Must have own vehicle i.e. 2-Wheeler.
- Must have minimum 1 year of experience in Customer servicing/handling.
- Business / Sales acumen is helpful in this profile.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

Application Question(s):

- Current Salary?
- Expected Salary?
- Notice Period In Organisation?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)



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