Customer Support Executive
5 days ago
**Job Title**: Customer Support Executive
**Location**: Ahmedabad
**Experience**: 0-2 years
**Employment Type**: Full-time
**Key Responsibilities**:
- Resolve customer complaints and provide appropriate solutions and alternatives.
- Maintain a high level of customer satisfaction by delivering professional and empathetic service.
- Update customer records and handle data entry in CRM or related systems.
- Collaborate with other teams to resolve complex issues.
- Provide feedback to management on recurring customer issues to improve processes and services.
**Key Requirements**:
- Bachelor’s degree or equivalent.
- Excellent communication skills in English.
- Proficiency in MS Office and customer service tools.
- Strong problem-solving skills and a customer-focused mindset.
- Ability to multitask and work under pressure.
**Preferred**:
- Experience in a similar role.
- Knowledge of Customer service.
Pay: ₹10,324.03 - ₹28,873.22 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer relationship management: 1 year (required)
**Location**:
- Ahmedabad, Gujarat (required)
Work Location: In person
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