Customer Service Executive

3 months ago


Ahmedabad, India Birds of Paradise Full time

1) Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2) Responding promptly to customer inquiries.
3) Communicating with customers through various channels.
4) Acknowledging and resolving customer complaints.
5) Knowing our products inside and out so that you can answer questions.
6) Keeping records of customer interactions, transactions, comments, and complaints.
7) Should be good in communicating and solving issues over call.
8) Communicating and coordinating with colleagues as necessary.
9) Providing feedback on the efficiency of the customer service process.
10) Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:
1) General education degree, or equivalent.
2) Ability to stay calm when customers are stressed or upset.
3) Comfortable using computers.
4) Experience working with customer support preferable.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person



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