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Customer Service Executive

2 months ago

Ahmedabad, India WhiteSlips Job Management Consultants Full time

PROFILE- CUSTOMER SERVICE

WORKING DAYS-6


Roles And Responsibilities:


1.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive report with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.


Required Candidate profile:


1. Excellent communication in English .

2. Candidates must have Laptop & Wi-Fi connection.


Working Hours: 9 HOURS (INCLUDING 1 HR. OF BREAK)


Interview Rounds: HR AND OPS.