Patient Support Executive
4 weeks ago
Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Outbound calling for patients & tie-ups.
Job Responsibilities:
1. Answering questions about our clinic & services - for walk in patients and telephonically.
2. Asking questions to understand patient requirements & convert calls to appointments
3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce
visitor / patient to the SOPs of PRC.
4. Connect & Communicate with patients - on Facebook, Whatsapp, phone & in person.
5. Corporate tie - up facilitation for promotional activities
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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