Desktop Support L1

**Ll Support (SOR 13)** L1 support role work as an intermediate level between Help desk, Network monitoring team/Transmission NOC/Field/DC and L2 support. The Level 1 Support role maintains "ownership" of all network event raised incidents throughout their lifecycle (except hierarchical escalations) Responsibilities: Own all the incidents raised by network...

**Need one Desktop Support Assistant for an IT System Integrator company.** **Qualification - HS in Science background.** **Work Experience - Minimum 2 years of experience.** Location - Kolkata. **Job description-** As a Desktop Support Assistant, you will play a vital role in providing technical assistance and support to end-users within an...

Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...

Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...

Hardware and software t/s knowledge Good comm skills Needs to work on Field, General shift • Troubleshooting desktop / laptop OS issues • Support for standard software issues • Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors. • Installation / re-installation / configuration of systems,...

Kolkata, India - Tech Hiring - 2689729 **Job Description**: - Proficiency in English (written & spoken). - Performing remote troubleshooting through diagnostic techniques and pertinent questions - Maintain and develop own knowledge and skills to assist with first time incident resolution - Determining the best solution based on the issue and details...

Hardware Support. - Networking support. - CCTV maintenance. - Desktop Support. - Other IT related work as per requirement. **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹10,000.00 per month **Benefits**: - Leave encashment - Provident Fund Day range: - Weekend availability Shift: - Day shift Ability to commute/relocate: -...

As a Quality Support you will be expected to having End to End Knowledge of R2R. - Have deep knowledge of the process, policies and desktop procedures within their engagement - Be aware of the client specific adjustments and deviations from the generic GPM process design - Has good understanding of process taxonomy and process approach from an end-to-end...

**Overview**: Proficiency in English (written & spoken). Performing remote troubleshooting through diagnostic techniques and pertinent questions Maintain and develop own knowledge and skills to assist with first time incident resolution Determining the best solution based on the issue and details provided by customers Taking ownership of tickets and managing...

We are looking for an Application Engineer to join our team and consult with our clients to communicate their software needs to our development team and demonstrate software products to our customers when required. Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with software...

1 / 1 We are currently having openings in our Voice Process - Designation - Customer Support Associate (CSA). - Job Profile - Have to resolute customer’s query Voice Call - Mandatory Criteria - Min HS Passed. - Fresher & Experience both can apply - Excellent verbal communication skill in English & Hindi without major MTI for Voice process - Must have...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

As a **Quality Support** you will be expected to Having End to End Knowledge of P2P. - Have deep knowledge of the process, policies and desktop procedures within their engagement - Be aware of the client specific adjustments and deviations from the generic GPM process design - Has good understanding of process taxonomy and process approach from an end-to-end...

As a **Quality Support** you will be expected to Having End to End Knowledge of O2C. - Have deep knowledge of the process, policies and desktop procedures within their engagement - Be aware of the client specific adjustments and deviations from the generic GPM process design - Has good understanding of process taxonomy and process approach from an end-to-end...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

**Skills**:Excellent communication and selling skills mandatory. Should be well versed with English or Hindi and Bengali. job Profile Tele-Calling to Clients. Give back end support to the client site through desktop support. Communicate with Clients **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Monday to Friday **Education**: -...

**Skills**:Excellent communication and selling skills mandatory. Should be well versed with English or Hindi and Bengali. job Profile Tele-Calling to Clients. Give back end support to the client site through desktop support. Communicate with Clients **Salary**: ₹8,000.00 - ₹16,000.00 per month Schedule: - Monday to Friday **Education**: -...

Job Description : Skills required for the job :- Strong customer focus and drive to provide proactive, pre-emptive and best in class service- Ability to process complex ideas and think logically perceives and understands others- Possesses the ability to take well-evaluated risks and be audacious in making decisions and taking action- Proven ability to...