Order to Cash
3 weeks ago
As a **Quality Support** you will be expected to Having End to End Knowledge of O2C.
- Have deep knowledge of the process, policies and desktop procedures within their engagement
- Be aware of the client specific adjustments and deviations from the generic GPM process design
- Has good understanding of process taxonomy and process approach from an end-to-end perspective (e.g., good DGEM knowledge)
- Drive Value back to client utilizing their process expertise
- Keep abreast of technology technological developments, their strengths and weaknesses and suggest technology related improvements within the given area of expertise
- Understand the client system architecture and how it relates to the CG Platforms and offerings including the Automation Drive Suit and DGEM Tech
- Have very good knowledge of CG and other Platform approaches, the Automation Drive Suit and DGEM Tech - building certifications in DGEM Tech technologies
- Be familiar with standard analysis tools/techniques
**Primary Skills**:
- The Cash Application supervisor is responsible for the transactional process effectives of the Cash Application team.
**Secondary Skills**:
- Acts as a key contact point for Capgemini client to resolve queries or issues. Handles complex trouble shooting activities. Contact point with Command Center to provide any required KPI reports
- Collate incoming payments daily by whichever method and track status
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Senior Manager
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Senior Manager
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kolkata, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Order to Cash | 1 to 3 years | Kolkata
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Kolkata, India Capgemini Full timeJob Description Individual able to handle standard cash application transactions and customer account clearing activities in accordance with cash application procedure. Individual able to prepares payment batches and post to correct companies. Applies payment and code correctly to ensure line-item reconciliation. Copies and codes large volumes of...
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Order to Cash | 1 to 3 years | Kolkata
3 days ago
kolkata, India Capgemini Full timeJob Description Individual able to handle standard cash application transactions and customer account clearing activities in accordance with cash application procedure. Individual able to prepares payment batches and post to correct companies. Applies payment and code correctly to ensure line-item reconciliation. Copies and codes large volumes of deductions....
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Kolkata, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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kolkata, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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