Desktop Support Assistant

2 weeks ago


Kolkata, India Yati Resource Private Limited Full time

**Need one Desktop Support Assistant for an IT System Integrator company.**

**Qualification
- HS in Science background.**

**Work Experience
- Minimum 2 years of experience.**

Location
- Kolkata.

**Job description-**

As a Desktop Support Assistant, you will play a vital role in providing technical assistance and support to end-users within an organization. Your primary responsibility will be to ensure smooth operation and maintenance of desktop computing systems and peripherals.

Key Responsibilities:

- Technical Support: Respond to user inquiries and troubleshoot issues related to hardware, software, and network connectivity. Assist users in resolving problems by providing step-by-step instructions or performing hands-on troubleshooting.
- Hardware Maintenance: Install, configure, and upgrade desktop computers, laptops, printers, and other peripheral devices. Perform routine maintenance tasks such as hardware inspections, cleaning, and component replacement.
- User Account Management: Create and manage user accounts, passwords, and access rights in line with the organization's security policies. Provide support for password resets and account lockouts.
- System Monitoring: Monitor the performance of desktop systems and promptly address any issues or abnormalities. Collaborate with the IT team to identify and resolve recurring problems or potential system vulnerabilities.
- Documentation and Reporting: Maintain accurate records of support activities, including incident logs, service requests, and equipment inventory. Prepare reports on common technical issues, trends, and recommended solutions.
- Training and Knowledge Sharing: Assist in conducting training sessions to educate end-users on basic software and hardware usage, security practices, and troubleshooting techniques. Share knowledge and best practices with colleagues to enhance the overall support capabilities.

**Requirements**:

- High school diploma or equivalent; additional certifications or technical training is a plus.
- Proficiency in troubleshooting hardware and software issues.
- Basic knowledge of networking principles and protocols.
- Excellent communication skills and the ability to explain technical concepts to non-technical users.
- Strong problem-solving and multitasking abilities.
- Attention to detail and a commitment to delivering high-quality support services.

**Salary**: ₹16,000.00 per month

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Desktop support: 2 years (preferred)
- total work: 2 years (preferred)

Work Location: One location

**Speak with the employer**
+91 9836355760


  • Desktop Support L1

    4 weeks ago


    Kolkata, India Topsel Pvt Ltd Full time

    Min Experience: 2 years as Desktop Support L1 or EDP Executive Job Responsibilities: Desktop Support, Handel Local Network, Broadband Router, wifi access point, Network Printer, Antivirus Counsel, Asset Management, Some Excel work. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Leave...


  • Shyambazar, Kolkata, West Bengal, India JAIN SYSTEMS Full time

    SMART PRESENTABLE FLUENT IN LANGUAGE AND SKILLED IN DESKTOP SUPPORT TROUBLESHOOTING. CANDIDATE IS REQUIRED TO VISIT THE CLIENT AT THEIR PREMISES AND TROUBLESHOOT THE FAULT WITH EFFICIENCY MAINTAIN A DECENT ATTIRE AND REGULARITY **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone...

  • Desktop Support

    4 weeks ago


    Kolkata, India All Silks Designers Pvt Ltd Full time

    Your job is to provide on-site technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. **Job Types**: Full-time, Regular / Permanent Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Shift: - Day shift Ability to commute/relocate: -...


  • Kolkata,Jharkhand,Goa,Jamshedpur,Ranchi,Patna,Pune,Bangalore, India Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...


  • Kolkata/Jharkhand/Goa/Jamshedpur/Ranchi/Patna/Pune/Bangalore, IN Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...

  • Desktop engineer

    3 weeks ago


    Kolkata, India Nexgen BPS PVT LTD Full time

    We are looking for an Application Engineer to join our team and consult with our clients to communicate their software needs to our development team and demonstrate software products to our customers when required. Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with software...

  • Desktop engineer

    1 day ago


    kolkata, India Nexgen BPS PVT LTD Full time

    We are looking for an Application Engineer to join our team and consult with our clients to communicate their software needs to our development team and demonstrate software products to our customers when required. Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with software...


  • Kolkata, India Genesis Network Full time

    * Handling back office data. *Mail handling *Client support Over phone. - Maintaing daily basis data over excel. *Tally **Salary**: From ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Day range: - Weekend only Shift: - Day shift - Fixed shift Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to...

  • Cdm Support

    4 weeks ago


    Kolkata, India BT Group Full time

    CDM Support **Job Req ID**:16140**Posting Date**:15-May-2023**Function**:Commerical Services**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:competitive**Why this job matters** The Commercial Operations Associate 2 assists the delivery of sales programs and bid pursuits through standardised tasks, contributing to commercial outcomes...

  • CDM Support

    1 week ago


    kolkata, India BT Group Full time

    What you’ll be doing 1. Assists with commercial initiatives in the delivery of sales and profit targets.2. Assists with basic reporting and forecasting needs to support sales payplan deliverables.3. Assists in the collation and gathering of information to support interactions between the sales and the deals team.4. Assists with sales processes and...

  • Office Assistant

    4 weeks ago


    Kolkata, India Ankita Enterprises(consultancy) Full time

    **Job Title**: Office Assistant **Job Summary**:The Office Assistant will be responsible for providing administrative support and ensuring the smooth day-to-day operations of our office. This role involves various tasks, including managing office supplies, assisting with basic accounting tasks, handling incoming calls, and supporting colleagues as...

  • Purchase Assistant

    5 days ago


    Kolkata, India Win&people Full time

    Purchase Assistance Job Overview: _We are seeking a motivated and detail-oriented Purchase Assistant to join our Non-Woven Fabric company. As a Purchase Assistant, you will play a vital role in supporting the Purchase team by assisting in procurement and maintaining vendor data, preparing PO, order management and vendor Negotiation._ - **Company: Pratap...

  • Executive Assistant

    1 week ago


    kolkata, India Manifest Hospitality Full time

    Role DescriptionThis is a full-time on-site role as an Executive Assistant at Manifest Hospitality located in Greater Kolkata Area. As an Executive Assistant, you will be responsible for providing administrative support to the executive team, managing calendars, coordinating travel arrangements, preparing expense reports, and assisting with communication...

  • Executive Assistant

    4 weeks ago


    Kolkata, India The Neotia University, Diamond Harbour Full time

    **Responsibilities**: Administrative Support: Provide comprehensive administrative support to the Vice-Chancellor. Calendar and Meeting Management: Efficiently manage the executives' schedules, coordinate appointments, arrange meetings, and ensure all relevant documentation is prepared in advance. Document Management: Maintain confidential and official...

  • Executive Assistant

    1 week ago


    Kolkata, India Manifest Hospitality Full time

    Role DescriptionThis is a full-time on-site role as an Executive Assistant at Manifest Hospitality located in Greater Kolkata Area. As an Executive Assistant, you will be responsible for providing administrative support to the executive team, managing calendars, coordinating travel arrangements, preparing expense reports, and assisting with communication...

  • Executive Assistants

    4 weeks ago


    Kolkata, India Nsuregrowth Full time

    The role of an Executive Assistant is to provide comprehensive administrative support to high-level executives or senior management within an organization. The position requires a high level of professionalism, confidentiality, and organizational skills. Here is a sample job description for an Executive Assistant: **Responsibilities**: - Calendar and...

  • Assistant Admin

    7 days ago


    Kolkata, India Jobstop Solutions Pvt Ltd Full time

    **Responsibilities**: - Manage calendars and schedule appointments, meetings, and travel arrangements for executives and team members. - Coordinate and organize meetings, including preparing agendas, taking minutes, and distributing relevant materials. - Perform general administrative tasks, such as answering phone calls, managing office supplies, and...


  • Kolkata, India Clirnet Services Full time

    **Position: Communications Assistant** **Department**:Client and Projects** **Location: Saltlake Sec V** **Mode: Work from Office** **Key Responsibilities and Duties**: - Help implement communications strategies - Provide administrative support to programs and internal teams - Draft and edit communications copy (e.g. client communications,...

  • Executive Assistant

    4 weeks ago


    Kolkata, India Pioneer Property Management Ltd Full time

    We are looking for a executive assistant to support our executive team. You will manage mostly business related tasks for the team such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks. To do this role properly you should have a detailed understanding of the full Microsoft Office suite, be extremely...

  • System Administrator

    4 weeks ago


    Kolkata, India Matrimony.com Full time

    TechnologyEast Zone Required Experience - 3 - 7 Years - Posted On - 22 Feb 2023 Basic Section- New Job TitleNo. Of Openings- 1- BAND- Band 1- Grade- Level 2- Designation- System Administrator- Campus/Non Campus- Non-Campus- Employment TypeRequisition Type- Replacement- Employee Category- 0- TAT- 30- Closing Date- 08 Mar 2023- Organisational- Company-...