Customer Service Representative

Hiring for the role of a CSR for a Product based Healthtech Company, a flagship company funded by a reputed Pharma group. **Position**:Customer Service Executive** **Responsibilities**: - Address customer inquiries, concerns, and requests in a prompt and professional manner. - Understand and effectively communicate information about our products,...

**Position: Customer Service Representative (Inbound Support)** **Company**: MNC **Location**: Andheri East **About Us**: It is a leading multinational corporation in the stock market industry, dedicated to providing exceptional financial services to our clients worldwide. We pride ourselves on delivering top-notch customer support and fostering a...

A Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce Representative Location : Mumbai _Andheri West Years of experience: 2+ years Salary: 30K Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer...

We are Hiring _**Customer Service Representative at Brownwall Food Products Pvt. Ltd, Saki-Vihar, Andheri East, Mumbai - 72. [Females Only]**_ 1. _**Good Communications Skills.**_ 2. Should be a _**female and an Immediate Joiner.**_ 3. Should have at least _**3+ years of experience in Customer Service & should be excellent in generating the Leads. Should...

Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing new ways to meet customers’ needs - Handling customer complaints - Overseeing the interactions between customers and key team members, such as Customer Service Representatives - Creating and executing retention campaigns - Developing marketing campaigns to...

A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Work Experience Requirements**: - **Skills**:_ - Should be good in communication skills - US process experience is mandatory **Roles...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

**Hiring Customer Service Representative** - Process - Union Bank Of India ( UBI ) - Skill - Excellent communication skill required in English - Shift - Day shift / 6 DAYS working - Week Off - 1 Rotational off - Location - Andheri - Sakinaka - Language - English, Konkani, Hindi - Salary Range - Up to 21k ( Depend on experience ) - Fresher - 245000 UG /...

**Customer Service Representative** Designation - Customer Service Representative Working Location - Andheri (W), Mumbai Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM TO 1 AM (Rotational Shift) For Female - 10:30 AM TO...

Job Description for CSR Role As a Customer Support Representative at itsEZ Tech Pvt Ltd, you will be a crucial part of our mission to provide exceptional customer service and support to our clients. As someone specializing in high-potential customers, you will play a pivotal role in ensuring exceptional service delivery and satisfaction for our most valued...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

**Job Title: Customer Support Chat Representative** **Location**: Mumbai western **Job Type**: Full-time/Part-time **About Us**: [Company Name] is a leading provider of [products/services]. We are dedicated to delivering top-notch customer service and support to our clients. We are looking for a motivated and customer-focused individual to join our team...

**POSITION PURPOSE**: The primary responsibility of the Customer Service Representative is to work as an integral member of the customer services team, to provide excellence in customer care and to move the business to a position of global strength through continuous improvement. **SCOPE**: Professional & Hygiene Business **PRINCIPLE DUTIES and...

Understanding the products and services offered by the client. Calling existing and potential customers to update them about the recent launches. Using sales skills to handle the customers efficiently. Building a strong relationship with the old and existing customers. Providing an excellent customer service to the customers. Answering to customers'...

Key Responsibilities 2. Resolve Customer Complaints: Investigate and resolve customer complaints, providing solutions and alternatives when needed. 3. Provide Product/Service Information: Offer accurate and up-to-date information about products or services, including features, pricing, and availability. 4. Process Orders and Returns: Assist with order...

**Customer Service - Inbound Voice Process** Handling customer queries, Solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Good English communications skills Ability to listen and active...

**Job Title**: Female Customer Service Executive **Location**: Andheri East, Mumbai **Industry**: FMCG **Job Overview**: **Key Responsibilities**: - Resolve customer complaints and escalate issues as necessary. - Ensure prompt and accurate responses to customer queries. - Maintain records of customer interactions and transactions. - Coordinate with other...

_Roles & Responsibilities: - _ 2.Maintain records of interactions and transactions of the client including the customer complaints and inquiries. 4.Render administrative support to other customer representatives when need arises or as instructed. 5.Follow up with the clients for pending documents/details required and attend to the requests. -...

Preferred upto 2 years prior Customer Service Experience or university degree ▪ Fluent in English ▪ Capable of working in a dynamic team environment ▪ Works within established procedures with a moderate level of supervision with an ability to make sound decisions by assessing each situation using standard procedures ▪ Computer Skills, preferably...

**PRINCIPLE DUTIES and TASKS**: **Order Management** ▪ Process all orders efficiently, accurately and in line with policies and procedures ▪ Run and follow up on various control reports to ensure that the order to payment process is fulfilled. ▪ Process Credit notes in SAP ▪ Printing of invoices from the System ▪ Proof Of Delivery tracking and...