Customer Service Representative
6 months ago
Job Description for CSR Role
As a Customer Support Representative at itsEZ Tech Pvt Ltd, you will be a crucial part of our mission to provide exceptional customer service and support to our clients. As someone specializing in high-potential customers, you will play a pivotal role in ensuring exceptional service delivery and satisfaction for our most valued clients.
Your primary responsibility will be cultivating strong relationships, answering inquiries, resolving issues promptly, and proactively identifying opportunities to enhance customers' experiences. This position requires a blend of strategic thinking, exceptional communication skills, and a deep understanding of customer needs and preferences.
Roles and Responsibilities:
- Build and nurture strong relationships with high-potential customers through regular communication and proactive outreach.
- Serve as the primary point of contact for all inquiries, requests, and escalations, ensuring timely resolution and a personalized approach to problem-solving.
- We are looking for an outgoing / Incoming customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner.
- You will have the ability to swiftly gain customer confidence and trust to ensure success
- in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator.
- Identifying customer needs.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
Skills Required
- Graduation is Must
- Proficient with MS CIT
- Excellent phone etiquette.
- Outstanding communication skills, both verbal and written.
Location - Andheri
Mode - Hybrid
Week off - Rotational
Salary - 15k in hand
Morning Shift - 9AM to 5:00pm (anytime 8 hrs) rotational
Evening Shift - 7:00PM to 3:00AM
If interested, please mail your CV at the earliest
Regards,
Bhavik Bhadra
Sampoorna Hiring Solutions
Mob:
91379 62663
**Job Types**: Full-time, Permanent
Pay: ₹10,520.56 - ₹15,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Night shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
2 weeks ago
Andheri, Mumbai, Maharashtra, India Recruitery Full time**Position: Customer Service Representative (Inbound Support)** **Company**: MNC **Location**: Andheri East **About Us**: It is a leading multinational corporation in the stock market industry, dedicated to providing exceptional financial services to our clients worldwide. We pride ourselves on delivering top-notch customer support and fostering a...
-
Customer Service Representative
6 months ago
Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full timeA Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce Representative Location : Mumbai _Andheri West Years of experience: 2+ years Salary: 30K Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer...
-
Customer Service Representative
2 weeks ago
Andheri, Mumbai, Maharashtra, India Brownwall Food Pvt. Ltd Full timeWe are Hiring _**Customer Service Representative at Brownwall Food Products Pvt. Ltd, Saki-Vihar, Andheri East, Mumbai - 72. [Females Only]**_ 1. _**Good Communications Skills.**_ 2. Should be a _**female and an Immediate Joiner.**_ 3. Should have at least _**3+ years of experience in Customer Service & should be excellent in generating the Leads. Should...
-
Customer Service Representative
6 months ago
Andheri, Mumbai, Maharashtra, India HR Yaar Full timeA Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Work Experience Requirements**: - **Skills**:_ - Should be good in communication skills - US process experience is mandatory **Roles...
-
Customer Service Representative
3 days ago
Andheri, Mumbai, Maharashtra, India Brownwall Food Pvt. Ltd Full timeWe are hiring _**Customer Support Representative at Brownwall Food Products Pvt. Ltd, Saki-Vihar, Andheri (East), Mumbai - 72. [ Females Only ]**_ 1. _**Good communication skills**_, should be an _**Immediate Joiner & a Female only.**_ 3. Should be having _**relevant qualification [ Graduate preferred ]**_ 4. Should be _**aware of Google Sheets & Excel...
-
Inbound Customer Service Representative
6 months ago
Andheri, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Representative
3 months ago
Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time**Hiring Customer Service Representative** - Process - Union Bank Of India ( UBI ) - Skill - Excellent communication skill required in English - Shift - Day shift / 6 DAYS working - Week Off - 1 Rotational off - Location - Andheri - Sakinaka - Language - English, Konkani, Hindi - Salary Range - Up to 21k ( Depend on experience ) - Fresher - 245000 UG /...
-
Customer Service Representative
6 months ago
Andheri West, Mumbai, Maharashtra, India Shott Amusement Limited Full time**Customer Service Representative** Designation - Customer Service Representative Working Location - Andheri (W), Mumbai Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM TO 1 AM (Rotational Shift) For Female - 10:30 AM TO...
-
Customer Service Representative
3 months ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
-
International Customer Service Representative
6 months ago
Andheri, Mumbai, Maharashtra, India Humaniquee Full time**Job Title: Customer Support Chat Representative** **Location**: Mumbai western **Job Type**: Full-time/Part-time **About Us**: [Company Name] is a leading provider of [products/services]. We are dedicated to delivering top-notch customer service and support to our clients. We are looking for a motivated and customer-focused individual to join our team...
-
Customer Service Representative
6 months ago
Andheri, Mumbai, Maharashtra, India Kareer Krafters Pvt. Ltd. Full time_Roles & Responsibilities: - _ 2.Maintain records of interactions and transactions of the client including the customer complaints and inquiries. 4.Render administrative support to other customer representatives when need arises or as instructed. 5.Follow up with the clients for pending documents/details required and attend to the requests. -...
-
Customer Service Representative
2 months ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Representative
2 months ago
Mumbai, Maharashtra, India Precise Infotech Solution Full timeJob Title: Customer Service Representative Location: Thane West Qualifications: HSC pass or equivalent Age Limit: Up to 35 years **Job Description**: We are seeking a dedicated and motivated Customer Service Representative to join our team in Thane West. Key Responsibilities: Resolve customer issues efficiently and effectively. Maintain a high level of...
-
Customer Service Representative
6 months ago
Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time**Customer Service Representative (Sales Focused)** **Location**: Chowpatty, Malabar Hills, Mumbai **Type**: Full-Time **Working Hours**: 6 days a week, 8 hours a day Must have at least 2yrs of experience **Preferred Gender**: Female About the Role We are seeking a dynamic and results-driven Customer Service Representative to join our team. This role is...
-
Customer Service Representative
3 weeks ago
Andheri East, Mumbai, Maharashtra, India Sampoorna Hiring Solutions Full timeHiring for the role of a CSR for a Product based Healthtech Company, a flagship company funded by a reputed Pharma group. **Position**:Customer Service Executive** **Responsibilities**: - Address customer inquiries, concerns, and requests in a prompt and professional manner. - Understand and effectively communicate information about our products,...
-
Customer Service Representative
2 months ago
Mumbai, Maharashtra, India Arrivia, Inc. Full time**Are you passionate about travel and customer service?** Join **_arrivia_**, a leading travel company, as a Customer Service Representative in our Mumbai office. In this exciting role, you'll help travelers plan their dream vacations and provide exceptional support throughout their journey. **About the Role**: As a Customer Service Representative, you'll...
-
Customer Service Representative
6 months ago
Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time**Post** : Customer Service Representative - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information...
-
Customer Service Representative
4 months ago
Malad, Mumbai, Maharashtra, India Accentuate Technologies Full timeProblem resolutionCustomer service representatives help customers resolve issues and complaints. They may try to identify the root cause of a problem and provide a solution. - Product knowledgeCustomer service representatives need to have a good understanding of the company's products and services. They may use this knowledge to answer customer questions and...
-
Customer Service Representative
6 months ago
Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time**Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...
-
Customer Service Representative
3 months ago
Mumbai, Maharashtra, India Jade Stays Full time**Job Title: Customer Service Representative - Hospitality** **Location**: Mumbai / Remote **Job Type**: Full-Time **Experience Required**: 2 Year **About Us**: At Jade Stays, we are passionate about creating unforgettable hosting experiences for our customers across our properties in Mumbai. We run Airbnb properties across Mumbai and are looking for a...