Customer Service Representative
3 weeks ago
**Job Title**: Female Customer Service Executive
**Location**: Andheri East, Mumbai
**Industry**: FMCG
**Job Overview**:
**Key Responsibilities**:
- Resolve customer complaints and escalate issues as necessary.
- Ensure prompt and accurate responses to customer queries.
- Maintain records of customer interactions and transactions.
- Coordinate with other departments to address customer needs.
- Build and maintain positive relationships with customers to enhance brand loyalty.
**Qualifications**:
- **Minimum Education**: HSC Passed
- **Experience**: At least 1 year in a customer service role
- **Skills**: Excellent communication and interpersonal skills, proficiency in using computer systems for data entry and CRM
**Benefits**:
- **Salary**: Up to 22,000 INR per month
- **Transportation**: Monthly Metro Card provided by the company
- **Other Benefits**: Competitive work environment in a leading FMCG company
**Working Hours**: Full-time position
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
5 months ago
Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full timeA Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce Representative Location : Mumbai _Andheri West Years of experience: 2+ years Salary: 30K Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer...
-
Customer Service Representative
5 months ago
Andheri, Mumbai, Maharashtra, India Caper India Private Limited Full timeCollecting and analyzing customer data - Using CRM systems to manage relationships - Developing new ways to meet customers’ needs - Handling customer complaints - Overseeing the interactions between customers and key team members, such as Customer Service Representatives - Creating and executing retention campaigns - Developing marketing campaigns to...
-
Customer Service Representative
5 months ago
Andheri, Mumbai, Maharashtra, India HR Yaar Full timeA Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Work Experience Requirements**: - **Skills**:_ - Should be good in communication skills - US process experience is mandatory **Roles...
-
Customer Service Representative
1 month ago
Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time**Hiring Customer Service Representative** - Process - Union Bank Of India ( UBI ) - Skill - Excellent communication skill required in English - Shift - Day shift / 6 DAYS working - Week Off - 1 Rotational off - Location - Andheri - Sakinaka - Language - English, Konkani, Hindi - Salary Range - Up to 21k ( Depend on experience ) - Fresher - 245000 UG /...
-
Inbound Customer Service Representative
5 months ago
Andheri, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Representative
5 months ago
Andheri West, Mumbai, Maharashtra, India Shott Amusement Limited Full time**Customer Service Representative** Designation - Customer Service Representative Working Location - Andheri (W), Mumbai Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM TO 1 AM (Rotational Shift) For Female - 10:30 AM TO...
-
Customer Service Representative
2 months ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
-
Customer Service Representative
5 months ago
Andheri, Mumbai, Maharashtra, India Sampoorna Hiring Solutions Full timeJob Description for CSR Role As a Customer Support Representative at itsEZ Tech Pvt Ltd, you will be a crucial part of our mission to provide exceptional customer service and support to our clients. As someone specializing in high-potential customers, you will play a pivotal role in ensuring exceptional service delivery and satisfaction for our most valued...
-
International Customer Service Representative
5 months ago
Andheri, Mumbai, Maharashtra, India Humaniquee Full time**Job Title: Customer Support Chat Representative** **Location**: Mumbai western **Job Type**: Full-time/Part-time **About Us**: [Company Name] is a leading provider of [products/services]. We are dedicated to delivering top-notch customer service and support to our clients. We are looking for a motivated and customer-focused individual to join our team...
-
Customer Service Representative(Off Roll)
5 months ago
Andheri East, Mumbai, Maharashtra, India Aluco Glazing Full time**POSITION PURPOSE**: The primary responsibility of the Customer Service Representative is to work as an integral member of the customer services team, to provide excellence in customer care and to move the business to a position of global strength through continuous improvement. **SCOPE**: Professional & Hygiene Business **PRINCIPLE DUTIES and...
-
Inside Sales Representative
5 months ago
Andheri East, Mumbai, Maharashtra, India Ebixcash Global service pvt ltd Full timeUnderstanding the products and services offered by the client. Calling existing and potential customers to update them about the recent launches. Using sales skills to handle the customers efficiently. Building a strong relationship with the old and existing customers. Providing an excellent customer service to the customers. Answering to customers'...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Titan Jet Care Service Limited Full timeJob OverviewWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Titan Jet Care Service Limited. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesManage a high volume of customer...
-
Customer Service Representative
5 months ago
Andheri, Mumbai, Maharashtra, India Kareer Krafters Pvt. Ltd. Full time_Roles & Responsibilities: - _ 2.Maintain records of interactions and transactions of the client including the customer complaints and inquiries. 4.Render administrative support to other customer representatives when need arises or as instructed. 5.Follow up with the clients for pending documents/details required and attend to the requests. -...
-
Customer Service Representative
5 months ago
Andheri East, Mumbai, Maharashtra, India Aluco Glazing Full timePreferred upto 2 years prior Customer Service Experience or university degree ▪ Fluent in English ▪ Capable of working in a dynamic team environment ▪ Works within established procedures with a moderate level of supervision with an ability to make sound decisions by assessing each situation using standard procedures ▪ Computer Skills, preferably...
-
Customer Service Representative
5 months ago
Andheri East, Mumbai, Maharashtra, India Aluco Glazing Full time**PRINCIPLE DUTIES and TASKS**: **Order Management** ▪ Process all orders efficiently, accurately and in line with policies and procedures ▪ Run and follow up on various control reports to ensure that the order to payment process is fulfilled. ▪ Process Credit notes in SAP ▪ Printing of invoices from the System ▪ Proof Of Delivery tracking and...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Titan Jet Care Service Limited Full timeJob OpportunityWe are seeking a skilled Customer Service Representative to join our team at Titan Jet Care Service Limited. As a key member of our customer support team, you will play a vital role in ensuring exceptional customer experiences.Key ResponsibilitiesManage a high volume of inbound and outbound calls in a timely and efficient mannerUtilize...
-
Customer Service Representative
5 months ago
Andheri East, Mumbai, Maharashtra, India Vintage Solution Full time_Handling customer complaints_ - _Providing information about products/services, and assisting with easy troubleshooting issues._ - _Responding to customer reviews_ **Job Types**: Full-time, Permanent **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Weekend availability Supplemental pay types: -...
-
Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Representative
2 months ago
Andheri East, Mumbai, Maharashtra, India Indian School of Image Management Full time**Company Description** Indian School of Image Management (ISIM) is an internationally approved training institute that offers programs in Image Consulting, Soft Skills, and Personal Branding. **Role Description** This is a full-time, on-site role for a Client Services Associate at the Indian School of Image Management in Mumbai. The Client Services...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Precise Infotech Solution Full timeJob Title: Customer Service Representative Location: Thane West Qualifications: HSC pass or equivalent Age Limit: Up to 35 years **Job Description**: We are seeking a dedicated and motivated Customer Service Representative to join our team in Thane West. Key Responsibilities: Resolve customer issues efficiently and effectively. Maintain a high level of...