Executive -customer Support
2 weeks ago
**Customer Support Executive -Malls**
- To take care of the mall customer needs and assisting them to make the shopping easy
- To guide the mall customers by clarifying their doubts regarding the mall facilities and services we offer.
- To support other mall divisions such as HK, MEP & Marketing in coordinating the services and maintenance activities.
- To receive the complaints, to escalate the same to the higher authorities and to close the complaints in the limited period of time
- To improve the customer delight and customer satisfaction of MALL customers and other office staffs working in this mall
**Job Types**: Full-time, Part-time, Permanent, Fresher
**Salary**: ₹13,000.00 - ₹15,000.00 per month
Expected hours: No more than 8 per week
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9995246000
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