Customer Support Executive

2 weeks ago


Ernakulam, India Securiscope Solutions Private Ltd. Full time

**Responsibilities**:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- High school/diploma/ Bachelors or equivalent.
- Work experience as a Customer Support, Tele caller, or a similar role in the Sales Department.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
- Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8594080800

Expected Start Date: 12/03/2024



  • Ernakulam, India PAPPYJOE ENTERPRISES PVT LTD Full time

    We are seeking a motivated and results-driven Customer Support Executive to join our dynamic team. A Customer Support Executive serves as the primary point of contact between a company and its customers. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - **Customer...


  • Ernakulam, India PAPPYJOE ENTERPRISES PVT LTD Full time

    We are seeking a motivated and results-driven Customer Support Executive to join our dynamic team. A Customer Support Executive serves as the primary point of contact between a company and its customers. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - **Customer...


  • Ernakulam, India Hotpack Packaging Industries Private Ltd Full time

    Hotpack is one of the world’s leading manufacturers of Sustainable packaging products. We have a physical presence in 15 countries, across 5 continents. We are employing around 3500 Employees globally. Our 4000+ products are manufactured in our own state-of-the-art facilities, embracing the highest global standards. **Job Location : Infopark,...


  • Ernakulam, India Jac & Osh Technologies Full time

    We are looking for an enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible. Overseeing the customer service process. Troubleshooting customer issues and resolving it. Working alongwith the Sales Team to Coordinate with the clients. Resolving customers technical complaints brought to your attention. Planning...


  • Ernakulam, India Cocoa Cloud LLP Full time

    Customer support executive SIB process, Company teleperformance Location: kalamasery Kochi Salary 12k-16k **Salary**: From ₹15,000.00 per month **Benefits**: - Flexible schedule - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - Erattupetta, Kerala: Reliably commute or willing to relocate with an employer-provided...


  • Ernakulam, India Aceware FintechServices Pvt Ltd infopark TBC Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Should be fluent in English ,Hindi,Tamil,Kannada **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability...


  • Ernakulam, India FlightPath Travel Full time

    A customer support associate supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive,...


  • Ernakulam, India Decodejobs Full time

    **Company Name**: Leading BPO Company **Job Location**: Banerji Rd, Ernakulam North, Kaloor, Ernakulam, Kerala **Job Type**: Work From Office **Job Role**: RBI Customer Support Help Line **Languages**: Malayalam, Tamil, Telugu (any one language is mandatory) **Experience**: 1.5+ years of experience is mandatory **Salary**:16,000 is CTC and take home will be...


  • Ernakulam, India Intrcity Full time

    **Roles and Responsibilities**: - Identify customer concerns and provide timely support for their queries. - Be proficient in our products and services and communicate effectively to the customer. - Responding to queries from customers and giving timely support when requested. - Coordinating with multiple teams to ensure the timely response to inquiries. -...


  • Ernakulam, India RailYatri Full time

    **Roles and Responsibilities**: - Identify customer concerns and provide timely support for their queries. - Be proficient in our products and services and communicate effectively to the customer. - Responding to queries from customers and giving timely support when requested. - Coordinating with multiple teams to ensure the timely response to inquiries. -...


  • Ernakulam, India Quadrant Full time

    **WE ARE HIRING!!!** **CUSTOMER SUPPPORT EXECUTIVES** Experience: Minimum 1 Year Education: Bachelor's Degree Excellent communication skills in English required Good presentation and interpersonal skills **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or...


  • Ernakulam, India Messwaala Full time

    Post: customer care executive **Salary**:13000 Education: Graduation Experience: min 1 year Freshers can also apply Gender: Female **Duties & responsibilities**: As a Customer Care Executive at our online food mess app startup, you will be responsible for providing exceptional customer support and handling customer inquiries to ensure a positive...


  • Ernakulam, India A4 Mercantiles Pvt Ltd Full time

    We are looking for Customer Relationship Executive to join our team at A4 Mercantiles Pvt Ltd - Experience - 0 to 1 years. - Experience in customer support will be added plus. - Job Type - Permanent, Onsite. - Location - Kochi, Kerala. - Preference to female applicants. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹120,000.00 per...


  • Ernakulam, India Factor Human Resources Pvt Ltd Full time

    **Contact: 9778783902** **Qualifications** - 12th/Bachelor's degree in business, marketing, or related field **Experience** - 1+ years of experience in customer retention, customer service, or sales - Experience in the broadband industry is a plus point **Job Summary** A Retention Executive will be responsible for contacting customers to retain them and...


  • Ernakulam, India Moongoddess Couture Full time

    As a Customer Service Executive you will play a key role in ensuring our customers receive outstanding support and assistance. You'll be the primary point of contact for customers, addressing inquiries, resolving issues, and ensure customer satisfaction through effective communication and problem-solving skills. **Salary**: ₹10,000.00 - ₹30,000.00 per...


  • Ernakulam, India CCAN SOLUTION Full time

    Oversee the sales process to attract new clients - Excellent verbal communication skills and leadership skills - Business management skills - Research and identify new market opportunities - Maintain good relationships with current clients and potential clients - Ability to use your initiative - Customer service skills - Ambition and a desire to succeed -...


  • Ernakulam, India beauty world Full time

    A customer support executive is the intermediate between the company and the customers. The customers approach them to enquire about the services and to take orders and help them through the entire process. - Hiring for Night Shift - opportunity for freshers - Should possess good communication and convincing skills to attract prospects - Should posses skills...


  • Ernakulam, India RailYatri Full time

    **Roles and Responsibilities**: - Identify customer concerns and provide timely support for their queries. - Be proficient in our products and services and communicate effectively to the customer. - Responding to queries from customers and giving timely support when requested. - Coordinating with multiple teams to ensure the timely response to inquiries. -...


  • Ernakulam, India Fast & Timely Full time

    **Elevate Customer Experiences as a Customer Relations Executive!** Are you a dynamic, people-oriented individual looking to launch your career with a role that places customers at the heart of every interaction? We're excited to welcome both male and female freshers to join us as Customer Relations Executives! About Us: At **Fast & Timely**, we believe...


  • Ernakulam, India MPG Full time

    End to end processing of Chits Business - Application processing/KYC compliance/system Updation/auction process/payment processing etc Goals - Customer Service - End to end customer interaction process - MIS & Vendor Payments **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Life insurance - Provident...