Production Support

1 month ago

Pune, India RSI Retail Solutions India Pvt. Ltd. Full time

Manage data flow and accuracy from many data trading partners, from data receipt through production load into

internal systems
- Participate in data migration activities to include data validation and QA against previous databases
- Provide necessary feedback and participation on testing procedures ensuring overall system quality and data quality

of the solutions
- Design, implement or operate comprehensive data maintenance and load processes to balance optimization of data

access with batch loading and resource utilization factors, according to customer requirements
- Support & troubleshoot user requests & implementations using SQL tools or Excel
- Configure or update data flow process models using ETL tools
- Create procedures, test files, and processes to automate data flow and ensure accuracy of data into the internal

system
- Identify trends and quality gaps from the analysis and monitoring of data to improve the customer experience
- University Degree - preferably related to business information systems, computer science, and/or supply chain
- Working knowledge of relational databases such as MS SQL Server, Oracle, or MySQL
- 2+ years of relevant work experience preferred
- Proficient in writing SQL
- Data Loader, Data transfer, Bigdata, SAAS
- Experience working with retail data such as POS, Inventory, and Supply Chain preferred
- Working knowledge of Microsoft Office software programs (Excel, Word, Outlook, etc )
- Excellent creative problem-solving skills
- Must have strong organizational skills and the ability to prioritize tasks and provide accurate timelines for

completion
- Strong oral and written communication skills
- Must be customer service oriented with strong follow up skills

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