Application Production Support

2 weeks ago

Pune, Maharashtra, India FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Associate's Degree

Travel Percentage :

0%

Application Production Support (AWS, Kubernetes)

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About this team:

At FIS we are looking for a Product Support Representative to join the FIS Enterprise Treasury Client Experience team. The successful candidate will provide treasury and payments support to our client base.

What you will be doing:

  • Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
  • Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
  • Consulting with the software development team, internal users, and clients to improve application performance.
  • Coordinating Application code migration across environments to ensure continued and synchronized functionality.
  • Actively participate in all stages of the product development process, including designing, building, and testing.
  • Establishing the root causes of application errors and resolving them to the best possible approach.
  • Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.

What you bring:

  • Should have 6 to 10 years of experience on Production/Application support.
  • Experience looking on Kubernetes, AWS, Terraform, Devops
  • Working knowledge of basic AWS services like IAM, EC2, RDS and VPC.
  • Good knowledge and experience on setting up CI/CD pipelines.
  • Experience in deploying infrastructure using Terraform.
  • Understanding on preparing Terraform templates.
  • Coordinates, facilitates, manages and controls scheduled and approved change windows for product release and infrastructure maintenance windows.
  • Willing to work in 24*7 rotational shift(Weekend On-Call Support as applicable)

Added bonus if you have:

  • AWS Kubernetes Certification
  • Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
  • Knowledge of FIS' products and services
  • Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

  • An exciting opportunity be a part of World's Leading FinTech Product MNC
  • A range of benefits designed to help support your lifestyle and wellbeing.
  • A multi-faceted job with a broad spectrum of responsibilities.
  • A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

  • Application Production Support

    2 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Application Production Support - Unix/SQL/Shell Script ( Rotational shift)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and...

  • Linux application support

    2 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%3+ Year –Linux System Admin Pune Location, 24/7 ShiftPerform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem...

  • Linux application support

    2 months ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%3+ Year –Linux System Admin Pune Location, 24/7 ShiftPerform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem...

  • Citrix Application Support

    2 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Citrix Application Support -SRE – 24/7 Rotational ShiftsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in...

  • Citrix Application Support

    2 months ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Citrix Application Support -SRE – 24/7 Rotational ShiftsAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in...

  • Product Support Specialist

    2 weeks ago

    Pune, Maharashtra, India Cornerstone OnDemand Full time

    The Product Specialist is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand (CSOD) Talent Management Suite. Product Specialists work via telephone and electronic communication with clients to acknowledge, analyze, and resolve complex application software related questions and issues...

  • Product Support Specialist

    2 months ago

    Pune, Maharashtra, India Cornerstone OnDemand Full time

    The Product Specialist is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand (CSOD) Talent Management Suite. Product Specialists work via telephone and electronic communication with clients to acknowledge, analyze, and resolve complex application software related questions and issues...

  • Production Support-Senior

    2 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Job Description6+ Year –Production Support (AWS Fundamentals, Terraform, Change & Release Management) Pune Location, 24*7 ShiftAbout this team: At FIS we are looking for a Product Support Representative to...

  • Production Support-Senior

    2 months ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Job Description6+ Year –Production Support (AWS Fundamentals, Terraform, Change & Release Management) Pune Location, 24*7 ShiftAbout this team: At FIS we are looking for a Product Support Representative to...

  • Production Support Engineer

    2 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Production Support Engineer (Windows & Powershell) - 4 to 6 yrs -Pune (Rotational shift)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most...

  • Linux application change support

    2 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%About this team: Works under minimal supervision on complex projects. Wide latitude for independent judgment. Generates statistical reports and analyses for management. Monitors team activity for quality...

  • Linux application change support

    1 month ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%About this team: Works under minimal supervision on complex projects. Wide latitude for independent judgment. Generates statistical reports and analyses for management. Monitors team activity for quality...

  • Application Production Support

    2 months ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Application Production Support (AWS, Kubernetes, Terraform, CI/CD)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant...

  • Unix /Linux - Application support

    2 weeks ago

    Pune, Maharashtra, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Application support (Linux/Unix) - 5 to 8 yrs. -Pune (Rotational shift)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and...

  • Unix /Linux - Application support

    1 month ago

    Pune, Maharashtra, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Application support (Linux/Unix) - 5 to 8 yrs. -Pune (Rotational shift)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and...

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Leidos Full time

    DescriptionEXPLORE YOUR POTENTIALJoin our team at Leidos and be part of our dedicated and diverse workforce committed to our customers' success. We emphasize empowerment, community contribution, and sustainable operations. Our business principles are guided by our Mission, Vision, and Values.Are you prepared for your next professional opportunity?We are...

  • Application Support Engineer

    4 weeks ago

    Pune, Maharashtra, India Leidos Full time

    DescriptionEXPLORE YOUR POTENTIALJoin our team at Leidos and be part of our dedicated and diverse workforce committed to our customers' success. We emphasize empowerment, community contribution, and sustainable operations. Our business principles are guided by our Mission, Vision, and Values.Are you prepared for your next professional opportunity?We are...

  • Product Support

    3 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Product Support Representative :: Pune :: APAC & EMEA ShiftAs the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the...

  • Product Support

    2 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Product Support Representative :: Pune :: APAC & EMEA ShiftAs the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the...

  • L2 Application Support Consultant

    9 hours ago

    Pune, Maharashtra, India timesjobs Full time

    L2 Application Support Consultant - CREQ146859DescriptionL2 Application Support Requirement:4 to 6 years of IT experience with Application support engineerTechnical Skills:Unix/Linux, Unix scripting, Oracle SQL, Unix Infra activities experience, ETL (Abin Itio)Tools: ITRS, Autosys, Service Now, uDeployDomain Knowledge: Banking - Investment BankingGood to...