Linux application change support

3 weeks ago

Pune, Maharashtra, India FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Associate's Degree

Travel Percentage :

0%

About this team:

Works under minimal supervision on complex projects. Wide latitude for independent judgment. Generates statistical reports and analyses for management. Monitors team activity for quality control. Provides recommendations for enhancements to department processes and procedures. Maintain current operational procedures. Actively participates in all phases of product development to ensure a smooth transition into production for the users, clients and support personnel.

What you will be doing:

  • Provides technical support activities for a software production processing environment.
  • Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
  • Detects, diagnoses and reports related problems.
  • Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
  • Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.
  • Creates and maintains complete documentation relative to the support of application software.
  • Provides twenty-four hour support for applications and supporting software.
  • Provides consultation to internal users with regard to software capabilities and use.
  • Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
  • Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.
  • Assists development teams in requirements definition, system design and delivery of projects.
  • Verifies technical specifications for development projects.
  • Acts as project liaison/Services Delivery advocate on projects.

.

What you bring:

  • Minimum of 3 years of proven experience in supporting Linux based applications.
  • Should be experience in FIX protocol and automation via Scripting (perl, shell)
  • Basic knowledge of Linux platform
  • Experience of any RDBMS database
  • Experience of application support domain
  • Experience supporting critical Production environment.
  • Good skill supporting Windows based application and experience in supporting application in Production environment.
  • Experience in PowerShell automation.
  • Must be ready to work in 24*7 environment.

What we offer you:

  • An exciting opportunity be a part of World's Leading FinTech Product MNC
  • A range of benefits designed to help support your lifestyle and wellbeing.
  • A multi-faceted job with a broad spectrum of responsibilities.
  • A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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