Specialty Support Representative Ii

1 month ago

Noida Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

**Description & Qualifications**:
Description

Job Summary:
The Benefits Specialty Support Representative II will be responsible for managing and supporting the
configuration of a complex benefits system and supporting other technical system needs. This individual
will be responsible for a variety of tasks that include working with customers on their Open Enrollment
Renewals, handling transition projects for customers moving from Launch into Product Support, complete
configuration and system build out projects, and quality assurance. The Specialty Support Representative
will work closely with the Benefits Support teams and technical teams. Their main responsibility will be to
provide high-level consultative and technical assistance for Benefits Administration customers. Some of the
work and projects this individual will be involved in will be customer billable.
Primary/Essential Duties and Key Responsibilities:

- Work with customers and internal teams to gather configuration requirements for complex and

lengthy projects (some of which may be billable to the customer)
- Manage transition projects for customers that need additional assistance during their move from

launch to support while providing a quality assurance feedback loop to the launch teams to
measure success of the launch projects
- Assist customers with Open Enrollment projects that require intense and highly technical

configuration
- Update and coordinate the set up and testing of configuration requirements for Benefits customers
- Communicate with customers and internal partners on outstanding technical requests
- Manage technical projects with critical deliverable deadlines and ensure success of the customer

experience

**Qualifications**:
Qualifications:

- 1-3 years of prior US Benefits Health & Welfare experience
- Prior Open Enrollment (configuration & testing) experience preferred
- Strong organizational, problem-solving, and analytical skills
- Commitment to excellence and high standards
- Ability to manage priorities and workflow in a high pressure, constantly changing environment
- Excellent follow up skills are critical for success
- Ability to appropriately set and manage expectations
- Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel

Interpersonal Skills:

- Excellent written and verbal communication skills
- Conflict resolution
- Excellent customer service skills
- Ability to handle multiple tasks under tight deadlines
- Highly motivated and team oriented

Educational Requirements
- Bachelor’s degree (B.Com./B.Sc./B.A.) or equivalent
- CEBS, GBA, PHR, SPHR, SHRM-CP, SHRM-SCP preferred

**EEO Statement**:
**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

  • Specialty Support Representative Ii

    1 week ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    Company Overview:Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience...

  • Specialty Support Representative Ii

    2 weeks ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Specialty Support Representative Ii

    2 weeks ago

    Noida, India UKG (Ultimate Kronos Group) Full time

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Specialty Support Representative Ii

    2 weeks ago

    Noida, India UKG (Ultimate Kronos Group) Full time

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Specialty Support Representative Ii

    1 week ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    Company Overview:Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience...

  • Customer Support Representative

    4 weeks ago

    Noida, Uttar Pradesh, India Transaction Network Services Full time

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and...

  • Product Support Representative Ii

    2 weeks ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Customer Support Representative

    4 weeks ago

    Noida H.O , Noida, Uttar Pradesh, India Delhi Placement Services Full time

    **Role Description** This is a full-time on-site role for a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing outstanding customer support, ensuring customer satisfaction, and delivering exceptional customer experiences. Your day-to-day tasks will include addressing customer inquiries, resolving...

  • Medical Representative

    4 days ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    **Job Summary** Vacancy for Medical Representative in Lucknow. Qualification : Graduate Bsc, B.Pharma Age limit : upto 28 years Own vehicle is compulsory To Increase business of the company Visit to doctors and hospitals in the city for product promotion **Responsibilities and Duties** Visit to Doctors and Hospitals Manage Distributors and retailers Increase...

  • Specialty Support Representative I

    4 weeks ago

    Noida, India UKG (Ultimate Kronos Group) Full time

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Specialty Support Representative I

    1 week ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    Company Overview:Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience...

  • Medical Representative

    4 weeks ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    Vacancy for medical representative. Preferred Qualification: Graduate Knowledge of local area market. Good communication skills. Job description Product promotions Achieve business goals Appoint retailers, dealers Visit doctors and hospitals Some experience in pharmaceutical sales is required. Location Trans Gomti area, Lucknow And one for Cis Gomti...

  • Medical Representative

    3 weeks ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    Vacancy for medical representative Qualification : Graduate Experience 0 to 2 years in pharmaceutical or surgical sale. Job description Visiting doctors and hospitals Visit medical stores Manage distributors and retailers Increase sales of the company. Location Trans and Cis Gomti area of Lucknow. Age criteria 20-28 years. Pay: ₹10,000.00 -...

  • Hiring for Product Support Representative II at Noida, India

    1 month ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    Product Support Representative IIGeneral InformationRef #: Travel Amount Required:NoneJob Type:Regular-Full TimeLocation:Noida – IndiaCompany OverviewAt UKG, our mission is to enhance outcomes for everyone through our HR, payroll, and workforce management solutions. Our team, known as U Krewers, are skilled and collaborative problem-solvers. We aim to...

  • Hiring for Product Support Representative II at Noida, India

    4 weeks ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    Product Support Representative IIGeneral InformationRef #: Travel Amount Required:NoneJob Type:Regular-Full TimeLocation:Noida – IndiaCompany OverviewAt UKG, our mission is to enhance outcomes for everyone through our HR, payroll, and workforce management solutions. Our team, known as U Krewers, are skilled and collaborative problem-solvers. We aim to...

  • Hiring for Product Support Representative II at Noida, India

    2 weeks ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    Product Support Representative IIGeneral InformationRef #: Travel Amount Required:NoneJob Type:Regular-Full TimeLocation:Noida – IndiaCompany OverviewAt UKG, our mission is to enhance outcomes for everyone through our HR, payroll, and workforce management solutions. Our team, known as U Krewers, are skilled and collaborative problem-solvers. We aim to...

  • Customer Support Representative

    6 days ago

    Noida, Uttar Pradesh, India Astro Arun Pandit Pvt Ltd Full time

    As a Customer Support Representative, you will be responsible for addressing customer inquiries, resolving complaints, and providing information to customers in a professional and efficient manner. You will serve as the first point of contact for customers, ensuring a positive experience and building strong relationships. This role requires excellent...

  • Payroll Associate Ii

    3 weeks ago

    Noida, Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Sales Representative

    3 weeks ago

    Noida, Uttar Pradesh, India Pioneering the future Private Limited Full time

    Seeking a driven Sales Representative to expand our market presence and drive sales of our online examination platform. You will leverage your sales experience, particularly within the online education sector, to identify and secure new business opportunities. Your responsibilities include generating leads, nurturing client relationships, and delivering...

  • Medical Representative

    2 weeks ago

    Noida, Uttar Pradesh, India TRIVIDHA PHARMACEUTICALS PVT LTD Full time

    We are seeking a dynamic and results-oriented Medical Representative to join our team in Delhi/NCR. As a Medical Representative, you will be responsible for promoting our pharmaceutical and healthcare products to healthcare professionals, pharmacies, and hospitals within the assigned territory. **Key Responsibilities**: - Promote and sell company products...