Front Office Associate
5 months ago
**Job Number** 24020817
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Sohna Resort & Spa, Vatika Complex, Sohna-Gurgaon, Haryana, India VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
-
Front Office Associate
3 months ago
Gurugram, Haryana, India Hilton Full timeFront Office Associate A Front Office Associate provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Associate, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
-
Associate - Front Office
2 months ago
Gurugram, Haryana, India Brick&Bolt Full timeDesignation - Associate - Front Office About the Role As a receptionist you will be in charge of greeting and welcoming guests as soon as they arrive at the office, giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. Role &...
-
Front Office Associate
2 months ago
Sohna, Gurugram, Haryana, India imperativ hospitality Full timeWe are looking for a Hotel **Front Office Associate** to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel **Front Office Associate** responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...
-
Front Office Associate
3 months ago
Faridabad, Haryana, India vibe by the lalit hotel Full timeFRONT OFFICE ASSOCIATES IN VIBE BY THE LALIT TRAVELLER **Education**: - Diploma (preferred) **Experience**: - Microsoft Office: 1 year (preferred) - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English (required) Work Location: In person Application Deadline: 25/08/2024
-
Front Office Associate
3 months ago
Gurugram, Haryana, India Cohire Solutions Full time**Front Desk Job Description** We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk,...
-
Front Office Associate
6 months ago
Gurugram, Haryana, India Bloom Hotel Group Full timeA front office receptionist in a hotel plays a crucial role in providing guests with a positive first and last impression. Their primary responsibilities include greeting and checking-in guests, managing reservations, handling guest inquiries and requests, and processing payments. Additionally, they may be responsible for coordinating with other hotel...
-
Front Office Supervisor
1 month ago
Gurugram, India Golden Tulip Sector 29 Gurgaon Full timeFront Office Supervisors lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. Supervisors ensure that guests experience a great stay.Provide outstanding services and ensure customer satisfaction.Address customer concerns and complaints promptly and professionally.Respond to customer...
-
Front Office Associate
3 weeks ago
Smaspur, Gurugram, Haryana, India SUKH VASA BY MORPHO HOTELS Full timeA Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Internet...
-
Front Office Receptionist
3 months ago
Gurugram, Haryana, India Lime Tree Hotels Full timePosition: Front Office Executive Location: Gurgaon **Salary**: 2-3LPA Job Summary: Key Responsibilities: 1. Guest Services: - Handle guest check-ins, check-outs, and room assignments - Resolve guest complaints and concerns 2. Front Desk Operations: - Manage front desk activities, including key cards, guest messages, and mail - Maintain accurate records...
-
Front Office Executive
3 months ago
Gurugram, Haryana, India Hilton Full timeFront Office Executive A Front Office Executive supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Executive, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Office Receptionist
3 weeks ago
Gurugram, Haryana, India Seligo consultants private limited Full timeReceptionist - Front office - Back end operations **Role**:Front Office Executive**Industry Type**:FMCG**Department**:Food, Beverage & Hospitality**Employment Type**:Full Time, Permanent**Role Category**:Front Office & Guest ServicesEducation**UG**:Any Graduate **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: -...
-
Front Office Executive
6 months ago
Gurugram, Haryana, India Educare Ventures Pvt.Ltd Full time**Excellent opportunity for the position of "Front Office Executive" from a well reputed & established from a school located near to Dwarka Expressway Gurgaon.** **Designation: Front Office Executive** **Salary offered: 40K-45K PM** **Requirements**: - Min.2-3 yrs experience as Front Office Executive. - Excellent verbal & written communication. - Fast...
-
Front Office Executive
6 months ago
Gurugram, Haryana, India Educare Ventures Pvt.Ltd Full time**Excellent opportunity for the position of "Front Office Executive" from a well reputed school located in Sector 14, Gurgaon.** **Designation: Front Office Executive (Female)** **Salary offered: 2 - 2.6 Lac PA** **Requirements**: - Min.2-3 yrs experience as Front Office Executive from any reputed school. - Excellent verbal & written communication. -...
-
Front Office Assistant
6 months ago
Gurugram, Haryana, India AKG Shutterings Pvt Ltd Full time**Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company.** Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Microsoft Office: 1 year...
-
Front Office Receptionist
2 weeks ago
Gurugram, Haryana, India Pan Intellecom Ltd. Full time**Job Role and Summary: - ** Accountable for managing reception and administration tasks at the front office, along with receiving and providing visitors a drink, answering calls, handling, sorting, and mailing requests. Also, plans executive meetings and travel. For the entire department, the Front Office Receptionist is the first point of connection,...
-
Front Office Executive
5 months ago
Gurugram, Haryana, India AKG Shutterings Pvt Ltd Full time**Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company.** Pay: ₹25,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: -...
-
Front Office
3 weeks ago
Gurugram, Haryana, India Synergy Plus Business Consulting Group Full timeWe are looking for reputed school. - Ms. Payal Yadav 9267913524 **Designation - Front Office** **Qualification - Any Graduation** **Experience - Minimum 2 Years** **Excellent communication skills and presentable personality.** Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: - Day shift - Morning shift Work Location: In person
-
Front Office Executive
4 days ago
Gurugram, Haryana, India Suraj School,Sector 52 Full timeGreetings of the day! **Job Title**: Front Office Executive Location: Suraj School Sector - 52 Interview Date - 30-11-24 Interview Timings - 10:00 AM **Job Summary**: The Front Office Executive serves as the first point of contact for students, parents, visitors, and staff, ensuring a welcoming and professional atmosphere at the school. The role...
-
Front Office Executive
6 months ago
Gurugram, Haryana, India Bric X Infra Private Limited Full timeA front office executive plays a crucial role in ensuring smooth operations in the front office or reception area of a company. Here's a typical job description for a front office executive: **Job Title**: Front Office Executive **1. Reception Duties**: - Greet visitors and guests in a professional and courteous manner. - Answer incoming calls, determine...
-
Front Office Executive
5 months ago
Gurugram, Haryana, India Educare Ventures Pvt.Ltd Full time**Excellent opportunity as "Front Office Executive" from a well reputed & established CBSE affiliated school located near Dwarka Expressway Gurgaon.** **Position: Front Office Executive** **Salary offered: 5-6 LPA PM** - Requirements: - Min. 2-3 years as Front Executive from any School/University - Excellent communication skills. - Tech Savvy. **For any...