Customer Experience Representative- Cisco

6 months ago

Chennai Tamil Nadu, India Tech Data Full time

**Job Purpose:
**To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business:

- Responds to inquiries.
- Expedites critical orders.
- Communicates dispositions.
- Researches and resolves problems.
- Research orders.
- Provides quote preparation.
- Orders tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and-or other such support to sales team members and-or external customers.
- Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
- Performs other duties as assigned.

**Responsibilities**:

- Customer value realisation
- Customer satisfaction
- Revenue growth
- Increased adoption

**Knowledge, Skills and Experience**:

- >3 to 5 Years of relevant work experience
- Required Education: Bachelor's Degree
- Able to execute instructions and to request clarification when needed.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to collaborate and build solid, effective working relationships with others.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

  • Cisco UC Engineer

    1 month ago

    tamil nadu, India Virtual Tech Gurus, Inc. Full time

    Job Responsibilities/Essential Functions/Competencies : • Review and validate understanding of customer environment requirements • Perform installation, configuration, maintenance, and troubleshooting of customer-managed hardware, software, and peripheral devices • Install, configure, and maintain customer Cisco UC/Contact Center environments •...

  • Cisco UC Engineer

    4 weeks ago

    tamil nadu, India Virtual Tech Gurus, Inc. Full time

    Job Responsibilities/Essential Functions/Competencies :• Review and validate understanding of customer environment requirements• Perform installation, configuration, maintenance, and troubleshooting of customer-managed hardware, software, and peripheral devices• Install, configure, and maintain customer Cisco UC/Contact Center environments• Monitor...

  • Cisco Meraki

    6 months ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Network and security Lead in a LAN/WAN/Security environment. - L3/L3 support on Network and security - Maintaining Cisco Catalyst Switches, Cisco Nexus 7000 ,5000 and 2000 Switches and ISR routers - Good exposure to management and troubleshooting of complex switching & routing environments. Hands on experience on Cisco Qualifications :BACHELOR OF...

  • Cisco Aci

    6 months ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Hands-on Experience in **Nexus Switching Administration (DCLAN)** - Experience in configuring VXLAN (good to have) or VXLAN Know how (Must have) - Experience in **Cisco ACI administration**, APIC upgrade (Must have) - Experience in Cisco ACI Contract creation, modification (Must have) - Hands-on Experience in **Cisco DCI**, Administration & Troubleshooting...

  • Customer Experience Representative- Cisco

    6 months ago

    Chennai, India TD SYNNEX Full time

    Job Purpose:    To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business:Responds to inquiries.Expedites critical orders.Communicates...

  • Customer Success Executive

    6 months ago

    Chennai, India Cisco Systems Full time

    **Who You’ll Work With** The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. Join Cisco's Customer Experience (CX) team, a driving force behind our transition to a software and subscription-based business model. Partner with customer leaders, internal teams, and...

  • Sales Representative

    1 month ago

    Chennai, Tamil Nadu, India Meritus.ai learning experience pvt ltd Full time

    Join Our Team! Sales Representatives Needed in Chennai Are you passionate about driving educational innovation and making a difference in schools? Meritus AI is seeking dynamic and results-driven Sales Representatives to join our growing team in Chennai! **Position**: Sales Representative **Location**: Chennai **Industry**: Education Technology...

  • Cisco Catalyst

    6 months ago

    Chennai, Tamil Nadu, India AG Business Solutions Full time

    **Cisco Catalyst (On-Prem)** **Solution Types**: - Campus LAN + Wi-Fi + ISE - DNAC Assurance for LAN + Wi-Fi - SD-Access - LAN + Wi-Fi + DNAC + ISE - Data Centre Switching - Nexus, ACI, etc. **HPE Aruba (On-Prem and Cloud)** **Solution Types**: - Aruba Central Cloud - Campus LAN + Wi-Fi + ClearPass (AOS 8/10) - Aruba Central On-Prem - Campus LAN + Wi-Fi +...

  • Distribution Partner Account Manager.

    3 months ago

    Chennai, India Cisco Full time

    The Distribution Account Manager- role adds value to Cisco by delivering a well-managed, profitable and growing business through world class relationship management and sales-excellence practices & service creation where the distributor partner views the Distributor Account Manager as a trusted-advisor. The Distributor Account Manager is encouraged to...

  • Customer Service Representative

    4 months ago

    Chennai, Tamil Nadu, India Domaincer Full time

    Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. **Job Type**: Fresher **Benefits**: -...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India ACE INFOTEXiS PVT.LTD . Full time

    Urgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Chennai, Tamil Nadu Qualification: Any Graduate Experience: 1 - 2 Years Of Experience **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments (exports & imports) -...

  • Customer Experience Representative

    2 weeks ago

    Chennai, Tamil Nadu, India RXG Business consulting & solutions Full time

    OverviewAt RXG Business consulting & solutions, we are seeking a highly skilled Customer Experience Representative to join our team.Estimated Salary$45,000 - $60,000 per yearJob DescriptionWe are looking for a customer-focused professional who can provide exceptional service to our clients. The ideal candidate will have excellent communication skills and be...

  • Customer Care Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Applogiq Full time

    **Job title **:Customer Care Representative **Shift**: Rotational **Location **:Velachery, Chennai. **Work from Office** **Roles and Responsibilities**: - Handling customers query and request for the services. - Understand customer requirement and provide the best customer service experience - Handling customer’s queries and requests for the...

  • Customer Service Representative

    2 months ago

    Tiruvallur, Chennai, Tamil Nadu, India Intermed laboratories Full time

    Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer service representative could be a good fit. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,795.45 - ₹32,290.64 per month **Benefits**: - Food...

  • Customer Service Representative

    6 months ago

    Chennai, Tamil Nadu, India Desirous Global Consulting Full time

    Infrastructure, Transport & Real Estate Full-Time Job ID: DGC00013 Chennai, Tamil Nadu 1-2 Yrs ₹200000 - ₹250000 Yearly **Position Title: Customer Service representative - (Urgent Opening)** **Location: PADI, Chennai.** **Work from Office.** **Salary is Negotiable.** - 1. Generating revenue for the company from the given leads provided and achieving...

  • Customer Service Representative

    6 months ago

    Chennai, Tamil Nadu, India Kenfill Techno Solutions Full time

    Timing : _**Night Shift - US time zone **_ **Requirements**: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...

  • Customer Support Representative

    6 months ago

    Chennai, Tamil Nadu, India Connect Galaxy Full time

    _**We are hiring!!!**_ **Process**: Customer support representative **Location**: Taramani, Chennai **Experience**: 0 to 1 year of experience can apply **Qualification**: 12th / Diploma / Graduate **Languages**: - English + Malayalam - English + Telugu - English + Kannada **Salary**: 15k to 18k Take home **Shift**: Day shift and Rotational week...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Kapa Digital Media Full time

    **About Us**: Kapa Digital Media is a fast-growing digital marketing agency in Chennai, dedicated to delivering exceptional services to our clients. We are looking for a Customer Service Representative to join our team and ensure our clients receive the best support throughout their digital marketing journey. **Key Responsibilities**: - Address client...

  • Customer Service Representative

    6 months ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...

  • Customer Service Representative

    6 months ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...