Customer Service Representative
1 day ago
**About Us**:
Kapa Digital Media is a fast-growing digital marketing agency in Chennai, dedicated to delivering exceptional services to our clients. We are looking for a Customer Service Representative to join our team and ensure our clients receive the best support throughout their digital marketing journey.
**Key Responsibilities**:
- Address client inquiries and resolve issues related to digital marketing services, ensuring customer satisfaction.
- Act as a liaison between clients and internal teams to communicate client needs and feedback.
- Maintain accurate records of client interactions and follow up on open issues.
- Assist in onboarding new clients by explaining our services and guiding them through the initial process.
- Identify opportunities to enhance the customer experience and suggest improvements.
**Requirements**:
- Previous experience in customer service, preferably in a digital marketing or tech environment.
- Excellent communication skills in English and Tamil.
- Strong problem-solving skills with a customer-focused attitude.
- Ability to handle multiple tasks and prioritize effectively.
- Positive attitude, patience, and a keen desire to help clients.
**What We Offer**:
- Competitive salary with performance-based incentives.
- Comprehensive training and career advancement opportunities.
Pay: ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Tamil (preferred)
Work Location: In person
Expected Start Date: 09/12/2024
-
Customer Service Representative
3 months ago
Chennai, Tamil Nadu, India Domaincer Full timeCustomer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. **Job Type**: Fresher **Benefits**: -...
-
Customer Service Representative
1 month ago
Tiruvallur, Chennai, Tamil Nadu, India Intermed laboratories Full timeCustomer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer service representative could be a good fit. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,795.45 - ₹32,290.64 per month **Benefits**: - Food...
-
Customer Service Representative
6 months ago
Chennai, Tamil Nadu, India Desirous Global Consulting Full timeInfrastructure, Transport & Real Estate Full-Time Job ID: DGC00013 Chennai, Tamil Nadu 1-2 Yrs ₹200000 - ₹250000 Yearly **Position Title: Customer Service representative - (Urgent Opening)** **Location: PADI, Chennai.** **Work from Office.** **Salary is Negotiable.** - 1. Generating revenue for the company from the given leads provided and achieving...
-
Customer Service Representative
5 months ago
Chennai, Tamil Nadu, India Kenfill Techno Solutions Full timeTiming : _**Night Shift - US time zone **_ **Requirements**: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...
-
Customer Service Representative
5 months ago
Perungudi, Chennai, Tamil Nadu, India Ghost Research Solutions Full time**Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced and Freshers are welcomed!** **Job Types**: Full-time, Regular / Permanent **Salary**:...
-
Customer Service Representative
6 months ago
Chennai, Tamil Nadu, India Connect Galaxy Full time_**We are hiring!!!!**_ **Role**: Customer service representative - International **Location**: Perungalathur, Chennai **Shift**: Rotational Shift and Rotational weekoff **Salary**: 2.5 LPA **Qualification**: Any Graduate **Language Assessment would cover aspects/attributes around,** - **Roles and Responsibilities**:_ - Responsible for handling calls...
-
Customer Service Representative
1 week ago
Nungambakkam, Chennai, Tamil Nadu, India Unidos Technology Full time**Job Summary**: We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met promptly and professionally. Your ability to effectively communicate, solve problems, and maintain customer...
-
Customer Service Representative
6 months ago
Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full timeHoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...
-
Customer Service Representative
6 months ago
Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full timeHoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...
-
Customer Service Representative
6 months ago
Coimbatore, Tamil Nadu, India Lifestyle international pvt ltd HOME CENTRE Full timeCustomer service representative pricing, display,customer service,stacking, receiving..... Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before...
-
Customer Service Representative
5 months ago
Virugambakkam, Chennai, Tamil Nadu, India Vee2care students Pvt LTD Full timeWe are currently seeking a versatile individual to fill the role of Customer Service representative for creating ID cards for schools. This position involves designing ID cards using Photoshop software and assisting to work with microsoft excel with various back-office tasks as needed. Pay: ₹13,000.00 - ₹18,000.00 per month **Benefits**: - Health...
-
Customer Service Representative
5 months ago
Perungalathur, Chennai, Tamil Nadu, India Snow Planners And Builders Full time**We are hiring!!!** **Process: Customer support representative** **Location: Perungalathur, Chennai** **Experience: 6months to 1 year of International BPO Experience** **Qualification: 12+Diploma / Graduate** **Salary: Upto 4LPA Negotiable** **Shift: Rotational shift and Rotational week off** **Roles and Responsibilities**: - a. Answer phone to...
-
Customer Service Representative
5 months ago
Perungudi, Chennai, Tamil Nadu, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**We are hiring for CUSTOMER SUPPORT REPRESENTATIVE**_ - **Job Location: Perungudi, Chennai**_ **Roles & Responsibilities**: - Maintain positive relation with customer. - Solve their queries. - Give knowledge about company product and services. - Assist them. **Skills**: - Communication skills. - Relationship building. **Minimum Qualification**: 12th...
-
Customer Service Representative
6 months ago
Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time**Job Title**: Customer Service Representative (Malayalam/Hindi/Telugu/Kannada) **Location**: Chennai, Velachery **Salary Range**: Rs. 13,600 to Rs. 22,000 plus incentives **Requirements**: - Proficiency in spoken Malayalam/ Hindi/ Telugu/ Kannada with English - Excellent communication and interpersonal skills - Ability to handle customer inquiries and...
-
Customer Service Representative
5 months ago
Nungambakkam High Road, Chennai, Tamil Nadu, India vishnu enterprises Full time**Job brief** We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Job Requirements and skills** - Proven minimum 1 year...
-
Customer Service Representative
5 months ago
Ashoknagar, Chennai, Tamil Nadu, India MENTOR INFOCOMM INDIA PVT LTD Full time**Job Summary**: Answer inbound calls within the guidelines and goals established by the client and management. Consistently achieve call quality goals in order to meet client and customer satisfaction goals. Mentor Infocomm is hiring for a Customer Service Representative (Voice Process) - BE/ B.Tech graduates only **Job Details**: - Interact with...
-
Malayalam Customer Service Representative
6 months ago
Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time**Job Title**: Malayalam Customer Service Representative We are seeking a proficient Malayalam Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support to our Malayalam-speaking clients. Your primary duties will include answering customer inquiries, resolving issues, and providing...
-
Customer Service Representative
6 months ago
Perungalathur, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full timeHoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a International Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!!! Role: Customer service representative -...
-
Csr (Customer Service Representative) - Banking
5 months ago
Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full timeHoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...
-
Customer Service Representative
6 months ago
Rs Puram, Coimbatore, Tamil Nadu, India SIMCO ENTERPRISES Full time*Job Title: Customer Service Representative (Female Only) *Language: Tamil & Hindi is must (Fluent talk), English (Can be a Advantage) *Location: SIMCO ENTERPRISES, COIMBATORE, TN *Job Type:* Full-time *About Us: SIMCO ENTERPRISES is dedicated to providing exceptional customer experiences and is seeking a motivated and empathetic female Customer Service...