E-commerce Associate
3 weeks ago
Responsibilities:
- Coach the team for service performance. -Coordinate order processing, delivery and returns of customer orders. -Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities. -Execute activities driven by data analytics. -Identify strategic business partnerships. -Implement customer retention and loyalty programmes. -Implement e-commerce activities. -Implement new business collaboration initiatives. -Implement preventive and corrective measures of disaster recovery plan. -Maintain business partnerships. -Manage a diverse service environment. -Manage operations for service excellence. -Manage service quality and customer satisfaction. -Monitor and maintain smooth functionality of website. -Monitor fulfilment of customers' orders via store pick or delivery service. -Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms. -Operate and maintain existing IT infrastructure and networks based on standard operations procedures. -Prepare insights report on data mining outcome. -Provide specialised knowledge and insights on the development of technology strategy and roadmap. -Track and report business outcomes of data-driven insight
**Requirements**:
- Degree in marketing management, business, information systems, or similar. -Completion of a pertinent sales qualification is preferred. -Extensive experience as an e-commerce manager. -Demonstrable track record of devising sales-enhancing strategies. -Sound knowledge of prevailing procedures and techniques in e-commerce. -Unmatched supervision, research, and troubleshooting skills. -Exceptional consulting and quality assurance abilities. -Ability to tackle the demands of ever-evolving technological implements with ease
**Salary**: ₹150,000.00 - ₹350,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work (required)
Expected Start Date: 04/05/2023
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