Customer Service
4 months ago
**Position: Customer Service Associate**
**Job location: Turbhe, Navi Mumbai**
**Job type: Full time/ part time**
**Job Summery:
- **
**Requirements:
- **
Fresher and experience both are welcome
Need good communication and customer interaction skills
College student can are eligible
**Responsibilities**:
- Greet customers in a courteous and welcoming manner, and assist them with their inquiries, requests, and concerns.
- Provide accurate information about products, services, policies, and procedures to customers, both in person and over the phone
- Listen attentively to customers' issues and concerns, and take proactive steps to resolve them in a timely and efficient manner.
- Identify root causes of problems and escalate complex issues to appropriate departments or supervisors for further assistance.
**Job Types**: Full-time, Part-time
Pay: ₹7,500.00 - ₹16,000.00 per month
Expected hours: 5 per week
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
-
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