Customer Service Coordinator

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

Ensure Customer delight by timely actions. - Preparing Spares & Machine Quotation - Making Performa Invoice/ Tax Invoice for Machine & Spares - Samples Follow up & coordination follow up with customer & stores for samples - Coordinating with Accounts - Details of Payment Received - Follow-up with customers - Tapping new customers - Record feedback after...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

Neeco is a global provider of complex ICT services with Client-centric, professional-grade and highly versatile solutions designed for telecommunication companies, service providers and their enterprise customers, governmental and public organizations, and our own Channel Partners. With operations in more than 160 world countries, we are ready to provide...

Handling inbound and outbound calls in a professional manner. - Providing excellent customer service by addressing inquiries, resolving complaints, and handling requests promptly and accurately. - Ensuring customer satisfaction through effective communication and problem-solving skills. - Following company guidelines and protocols to maintain quality...

Handling inbound and outbound calls in a professional manner. - Providing excellent customer service by addressing inquiries, resolving complaints, and handling requests promptly and accurately. - Ensuring customer satisfaction through effective communication and problem-solving skills. - Following company guidelines and protocols to maintain quality...

Neeco is a global provider of complex ICT services with Client-centric, professional-grade and highly versatile solutions designed for telecommunication companies, service providers and their enterprise customers, governmental and public organizations, and our own Channel Partners. With operations in more than 160 world countries, we are ready to provide...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

**Job Summary** Customer Service Coordinator (Customer support activity) **Responsibilities and Duties** Update and manage customer records. Co-ordinating with customers for orders / stocks / collections etc. Co-ordinate with HO / internal team. Preparation of Quotation / Invoice / MIS Reports as per SOP. Ability to correspond independently in English with...

1) Handle Inbound and outbound calling for customer services. 2) Answering customer information about our services 3) Following up on previous customers for potential sales 4) Maintaining records of customer contacts 5) Good English Speaking is Must Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time off Schedule: -...

1) Handle Inbound and outbound calling for customer services. 2) Answering customer information about our services 3) Following up on previous customers for potential sales 4) Maintaining records of customer contacts 5) Good English Speaking is Must Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Paid time off Schedule: -...

Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

location: Navi Mumbai **Salary**: 4-5 LPA Job Summary We're seeking a highly organized and customer-focused Service Coordinator to manage service requests, coordinate with technicians, and provide exceptional customer service. Key Responsibilities 1. Service Request Management: Receive, process, and manage service requests from customers, ensuring...

Manage large amounts of incoming calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Analyzing customer needs and recommending products based on...

JD - Service Coordinator, Sanpada Mumbai No. of positions-1 Employment Type: Full Time Experience: Min 2 years or above in Industrial service coordination Qualification: Min Graduate (PG will be an added advantage) RESPONSIBILITIES: - Coordinate with customers/ Dealers for their service-related requests or complaints. - Assessing the service needs of...

**About us**: Precimax is a Limited Liability organization, engaged in Engineering manufacturing and Supply of Galvanizing Plants for the Galvanizing industry We have the latest technologies with Experienced Engineers for manufacturing equipment and provide services to the galvanizing industry as per international standards. Our products and Services follow...

Job Profile: 1. Coordinating with Customer and engineers for the installation, Preventive Maintenance of blister packaging machines and change parts 2. Planning of engineer’s site visit according to service requirement of customer. 3. Coordinate with Sr Manager for training plan and arrange the schedule of engineers. 4. Maintain documentation of service...

Designation - Customer Service Executive / Coordinator **Responsibilities**: - Order evaluation - Order sanitization in the system. - Timely order dispatches - Preparing billing projections at the beginning of every month and then following it up with all stakeholders on a weekly basis. - Close coordination for outstanding from our distributors/traders/...

**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...