Customer Service Representative

2 months ago


Chhani Jakat Naka Vadodara Gujarat, India Dry Hydro-Massage Full time

educated (at least 10th pass)
- loyal and tidy
- well-mannered
- having great communication skills with customer
- Able to operate touch screen
- Know general health and safety
- Preferably female

Job responsibilities:

- Open and close the shop within stipulated timings
- Ask the necessary questions to customer and ensure health and safety before massage.
- Ensure shop cleanliness
- Do not use phone or talk or do any personal work while engaging with customer
- Explain the customer the instruction how to sleep and get off the bed properly
- Start and stop massage machine properly with touch screen
- Always polite and smiling in all situations, never rude to customer
- Give satisfactory answers to customer queries
- Setup headphones and music from his/her phone
- Special commission for bringing new customers can be discussed afterwards
- If graphics design (canva) and social media (facebook? Twitter) handling experience, more engagement can be discussed in future.

Timings:
Sunday to Friday:
10.30 am to 1 pm & 5 pm to 8 pm

Saturday: Off

**Job Type**: Part-time

Pay: ₹5,000.00 - ₹7,500.00 per month

Expected hours: 33 per week

Schedule:

- Evening shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Application Question(s):

- What will you say to a customer who says angrily in the middle of the massage : "I don't like this massage, stop and give my money back".....?

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Gujarati (required)

Work Location: In person

Expected Start Date: 21/10/2024



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