Customer Service Representative
5 months ago
**Company Information**: ECARE LIFESTYLE
**Position**: Education Counselor / Customer Service Representative
**Years of Experience**:
- 6 months - 1 or 2 Years (Preferably Relevant)
**Salary**: Best in the industry and negotiable based on skills
**Qualifications**
- Strong expertise in Educational Consulting and Student Counseling
- Excellent Communication skills
- Experience in Career Counseling
- A Bachelor’s degree or higher in Education or a related field
- Familiarity with the education sector and its trends
- Experience in sales, marketing, and customer service is a plus
**Roles and Responsibilities**
- Provide student counseling on educational programs and career pathways.
- Drive sales and enrollment through persuasive techniques.
- Manage customer relationships and address inquiries and concerns.
- Offer advisory services to students and parents regarding educational options.
- Communicate effectively with students, parents, and colleagues.
- Follow up on leads and maintain communication throughout the enrollment process.
- Collaborate with team members to optimize sales strategies and outcomes.
- Prepare sales reports to track performance and identify areas for improvement.
- Participate in professional development activities to enhance counseling and sales skills.
- Gather and analyze customer feedback to improve services and offerings.
**Required Skills**:
- Strong communication skills.
- Convincing ability.
- Proficiency in sales techniques.
**Ready to join immediately or in less than 1 month.**
**Please send us your updated CVs in PDF/Word format with the following details**:
1) Total Experience:
2) Relevant Experience:
3) Current CTC:
4) Expected CTC:
5) Joining Time:
Thanks & Regards,
HR Executive
+91 76000 66020
**Salary**: ₹9,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Vadodara, Gujarat (required)
Ability to Relocate:
- Vadodara, Gujarat: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7600066020
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