International Customer Service Representative
2 months ago
Responsibilities:
- Offer comprehensive technical support to customers via voice communication, resolving queries related to software, hardware, and network issues.
- Utilize your expertise to troubleshoot complex technical problems efficiently, maintaining a high standard of customer satisfaction.
- Adhere to quality standards, ensuring each interaction meets or exceeds VT10-12 quality benchmarks.
Qualifications:
- Proficiency in US Shift timings.
- Excellent communication skills with a strong command of English.
- Ability to work from our office located in BTM.
- Demonstrated ability to maintain quality standards in technical support interactions.
Pay: Up to ₹32,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (preferred)
- International voice process: 2 years (required)
**Language**:
- English (preferred)
Work Location: In person
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