International Customer Service Representative

2 months ago


BTM Layout Bengaluru Karnataka, India BangaloreJobHub Full time

Responsibilities:

- Offer comprehensive technical support to customers via voice communication, resolving queries related to software, hardware, and network issues.
- Utilize your expertise to troubleshoot complex technical problems efficiently, maintaining a high standard of customer satisfaction.
- Adhere to quality standards, ensuring each interaction meets or exceeds VT10-12 quality benchmarks.

Qualifications:

- Proficiency in US Shift timings.
- Excellent communication skills with a strong command of English.
- Ability to work from our office located in BTM.
- Demonstrated ability to maintain quality standards in technical support interactions.

Pay: Up to ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- International voice process: 2 years (required)

**Language**:

- English (preferred)

Work Location: In person



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