Guest Service Associate Front Office

**Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...

Greet, check-in, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling - Maintain high standards of customer services at the Reception desk so that customers’ expectations...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service associate is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality...

**Job Description** Main Duties**: **Administration** - Liaise with different departments for smooth and co-ordinated work. - Should ensure that the team members are adhering to the Human Resource policies. **Customer Service** - Provide effective support to the team to enable them to provide effective and efficient services. - Respond to customer queries...

**Additional Information** **Job Number**24200807 **Job Category**Rooms & Guest Services Operations **Location**Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and...

**Job Description** Main Duties**: **Administration** - Liaise with different departments for smooth and co-ordinated work. - Should ensure that the team members are adhering to the Human Resource policies. **Customer Service** - Provide effective support to the team to enable them to provide effective and efficient services. - Respond to customer queries...

DESIGNATION: FRONT OFFICE ASSOCIATE EXPERIENCE: MINIMUM 1 YEAR LOCATION: KOCHI INDUSTRY: HOTEL - Assisting guests with check-in and check-out procedures. - Providing information about hotel facilities, services, and local attractions. - Handling guest inquiries, requests, and complaints in a professional and timely manner. - Making reservations and...

**Job Description** Primary Responsibilities** - Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to...

**Guest Service Associate Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff...

We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide guests with...

**Additional Information** **Job Number**24209636 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Kochi, Maradu, Kochi, Kerala, India, 682304 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...

**Job Number** 24083729 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests....

**Additional Information** **Job Number**24208624 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...

**Job Number** 24029899 **Job Category** Rooms & Guest Services Operations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

**Job Number** 24095993 **Job Category** Rooms & Guest Services Operations **Location** Port Muziris a Tribute Portfolio Hotel Kochi, VIP Road opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

A Guest Relations Associate directly influences guest impressions at Eataly by way of greeting, directing and answering inquiries over the phone and in person. Reports to the Front End Managers. - Responds courteously to guest inquiries regarding availability, usage of products, range of services, restaurant offerings, school classes, recipe help and...

**Job Number** 24064066 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...

**Front office staff for night shift - experience required - minimum 2 years**: - mens onlysalary -15000 - 16000 - **timing 9.00 pm to 9.00 am**: - Guest servicesFront office staff communicate with guests in person and over the phone to solve problems, answer questions, and provide information. They may also help guests book rooms, give directions, and...

**Job Number** 24065849 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the...

**Additional Information** **Job Number**24194697 **Job Category**Housekeeping & Laundry **Location**Le Méridien Kochi, Maradu, Kochi, Kerala, India, 682304 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...