Guest Services Associate-front Office

**Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...

Greet, check-in, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling - Maintain high standards of customer services at the Reception desk so that customers’ expectations...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service associate is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality...

**Job Description** Main Duties**: **Administration** - Liaise with different departments for smooth and co-ordinated work. - Should ensure that the team members are adhering to the Human Resource policies. **Customer Service** - Provide effective support to the team to enable them to provide effective and efficient services. - Respond to customer queries...

**Additional Information** **Job Number**24200807 **Job Category**Rooms & Guest Services Operations **Location**Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and...

**Job Number** 24069808 **Job Category** Rooms & Guest Services Operations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

**Job Description** Main Duties**: **Administration** - Liaise with different departments for smooth and co-ordinated work. - Should ensure that the team members are adhering to the Human Resource policies. **Customer Service** - Provide effective support to the team to enable them to provide effective and efficient services. - Respond to customer queries...

**Job Description** Primary Responsibilities** - Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to...

We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide guests with...

Company DescriptionShilton Hospitality LLP is a diverse hospitality company offering business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company prides itself on providing exceptional service and memorable experiences for guests across its various ventures.Role DescriptionThis is a full-time on-site role for a Front...

Company Description Shilton Hospitality LLP is a diverse hospitality company offering business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company prides itself on providing exceptional service and memorable experiences for guests across its various ventures.Role DescriptionThis is a full-time on-site role for a...

**Job Number** 24083729 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests....

**Additional Information** **Job Number**24209636 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Kochi, Maradu, Kochi, Kerala, India, 682304 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...

Company DescriptionShilton Hospitality LLP is a diverse hospitality company offering business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company prides itself on providing exceptional service and memorable experiences for guests across its various ventures.Role DescriptionThis is a full-time on-site role for a Front...

Company Description Shilton Hospitality LLP is a diverse hospitality company offering business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company prides itself on providing exceptional service and memorable experiences for guests across its various ventures. Role Description This is a full-time on-site role for a...

Company DescriptionShilton Hospitality LLP is a diverse hospitality company offering business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company prides itself on providing exceptional service and memorable experiences for guests across its various ventures.Role DescriptionThis is a full-time on-site role for a Front...

**Additional Information** **Job Number**24208624 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...

**Job Number** 24029899 **Job Category** Rooms & Guest Services Operations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

We are looking for a **Front Office Manager **to undertake all front office and clerical duties at Abe Services, Cochin. You will be the face of the company for all visitors and will be responsible for the first impression we make. - oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our...

**Job Number** 24064066 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...