Hotel Front Office Associate/Manager
1 week ago
Company Description
Shilton Hospitality LLP is a diverse hospitality company offering business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company prides itself on providing exceptional service and memorable experiences for guests across its various ventures.
Role Description
This is a full-time on-site role for a Front Office Associate at Shilton Hospitality LLP in Kochi. The Front Office Associate will be responsible for performing receptionist duties, guest service, check-ins, and maintaining excellent communication with guests. The role will involve interacting with guests and ensuring a smooth and pleasant experience during their stay.
Qualifications
- Phone Etiquette and Communication skills
- Receptionist Duties and Customer Service abilities
- Check-in processes knowledge
- Excellent interpersonal and customer service skills
- Ability to multitask and work in a fast-paced environment
- Hospitality or front office experience is a plus
- High school diploma or equivalent
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