![TOWNBRIDGE HOTELS AND SUITES](https://media.trabajo.org/img/noimg.jpg)
Front Office Assistant
1 week ago
**Position**: Front Office Trainee
**Location**: Townbridge Hotels and Suites, Ernakulam South
**Shifts**: Day/Night (Rotational)
**Requirements**:
- Excellent language skills in Malayalam, Hindi, and English.
- Ability to work flexible hours, including nights and weekends.
**Responsibilities**:
**Guest Services**:
- Assist guests during check-in and check-out.
- Provide information about hotel services and local attractions.
**Communication**:
**Reservation Support**:
- Assist in managing room reservations and ensuring accuracy.
**Administrative Tasks**:
- Maintain organized front office records.
- Handle currency exchange and process payments.
**Problem Resolution**:
- Address guest inquiries and concerns promptly.
**Team Collaboration**:
- Work with the front office team to ensure a seamless guest experience.
**Qualifications**:
- Previous customer service experience is a plus.
- Familiarity with hotel management software is advantageous.
**Benefits**:
- Training and development opportunities.
- Exposure to a dynamic hospitality environment.
- Competitive compensation.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹15,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Rotational shift
Work Location: In person
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