Front Office Assistant
2 weeks ago
A Front Office Assistant plays a crucial role in managing the first impressions of an organization and providing administrative support to ensure the smooth operation of the front desk or reception area.
Key Responsibilities: 1. **Greeting Visitors**: Welcome guests, clients, or patients as soon as they arrive at the office, providing a professional and friendly first point of contact.
3. **Scheduling**: Coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Schedule appointments and update calendars for meeting rooms or staff schedules as necessary.
4. **Information Management**: Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
5. **Administrative Support**: Perform clerical duties such as filing, photocopying, transcribing, and faxing. Prepare and distribute daily communications, memos, letters, reports, and forms.
8. **Data Entry**: Update and maintain office policies and procedures. Input data related to appointments, services, or client/patient information as needed. 9. **Financial Tasks**: Handle basic billing, invoicing, or payments processing as required. ### Qualifications:
1. **Education:Degree
2. **Experience**: Proven work experience as a Front Office Assistant, Receptionist, or similar role. Fresher's may also apply
3. **Technical Skills**: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment, such as fax machines and printers. Familiarity with office management procedures and basic accounting principles.
4. **Communication Skills**: Excellent written and verbal communication skills. 5. **Organizational Skills**: Strong organizational skills with the ability to multitask and prioritize work.
6. **Customer Service**: Solid customer service attitude with the ability to deal with different personalities diplomatically.
7. **Problem-Solving**: Good problem-solving skills and the ability to think quickly and handle challenging situation.
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Cochin, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Malayalam (preferred)
Work Location: In person
Application Deadline: 20/04/2024
Expected Start Date: 25/04/2024
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