Customer Support Executive

3 weeks ago

Pune Maharashtra, India ENDEAVOUR AUTOMATION Full time

**CRM Administration**: Oversee the day-to-day operations of the CRM system, ensuring data accuracy, completeness, and security. Customize and configure the CRM to align with the company's business processes and objectives.
- **Data Management**: Maintain and update client records, including contact information, purchase history, and communication preferences. Regularly clean and deduplicate data to ensure data integrity.
- **User Training**: Provide training and support to sales and marketing teams to ensure they effectively use the CRM system. Assist new users with onboarding and educate existing users on new features and best practices.
- **Automation and Workflow**: Create and manage workflows, automations, and alerts within the CRM system to optimize sales and marketing processes. Streamline lead nurturing, follow-up, and communication processes.
- **Reporting and Analytics**: Generate and analyze reports and dashboards to track key performance indicators (KPIs), sales metrics, and marketing campaign effectiveness. Provide insights and recommendations based on data analysis.
- **Security and Compliance**: Ensure data privacy and compliance with relevant regulations (e.g., GDPR). Implement security measures to protect sensitive customer data.
- **User Support**: Serve as the primary point of contact for CRM-related inquiries and issues. Troubleshoot problems, resolve user concerns, and provide guidance on CRM best practices.
- **Continuous Improvement**: Stay updated on CRM trends and industry best practices. Identify opportunities for process improvement and system enhancements to maximize CRM effectiveness.

**Required skills and qualifications**:

- 3-5 years of experience in CRM in a corporate setting.
- Bachelor's degree in Business, Information Technology, or a related field.
- Proven experience working with CRM systems, preferably Salesforce or a similar platform.
- Strong technical proficiency and the ability to understand and configure CRM software.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Detail-oriented with a high degree of accuracy.
- Ability to work independently and as part of a team.
- Familiarity with the electronics manufacturing or automation industry is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- Marathi (required)
- English (required)

Work Location: In person

**Speak with the employer**

+91 7821935737

Application Deadline: 21/05/2024
Expected Start Date: 22/05/2024

  • CUSTOMER SUPPORT Executive

    4 weeks ago

    Pune, Maharashtra, India calibehr business support services private limited Full time

    Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

  • CUSTOMER SUPPORT Executive

    2 months ago

    Pune, Maharashtra, India calibehr business support services private limited Full time

    Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

  • SEO Executive

    2 weeks ago

    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...

  • Customer Care Executive- Telecom Process

    6 days ago

    Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

  • Customer Support Executive

    2 months ago

    Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...

  • Customer Support Executive

    2 days ago

    Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...

  • Customer Support Executive

    3 weeks ago

    Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 **Urgent requirement** **Customer support Executive** **Experience**-1-3 years **Salary**-Depend on interview. Immediate joiner **Location**-Pune...

  • Customer Sales Support Executive

    3 weeks ago

    Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...

  • Customer Sales Support Executive

    2 weeks ago

    Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre-inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...

  • Customer Support Executive

    3 weeks ago

    Pune, Maharashtra, India sparefly Full time

    customer support cum sales executive Tamil and Malayalam language should be known Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...

  • Executive Customer Support

    5 days ago

    Pune, Maharashtra, India Arya Omnitalk Full time

    Job Description - Executive Customer Support - Pune - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...

  • Customer Support Executive

    2 weeks ago

    Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 URGENT REQUIREMENTS *Customer Care Executive * Qualification _Any Graduate EXP- 1 TO 5 years Salary -depends on interview LOCATION -Pune (Baner) Immediate...

  • Urgent Digital Marketing Executive

    2 weeks ago

    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO Off page activity and social media marketing considering todays SEO trend. This role will work cross-functionally among different...

  • Customer Support Executive

    2 weeks ago

    Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These...

  • Customer Support Executive

    3 months ago

    Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **(ONLY MALE CANDIDATES )** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries...

  • Customer Support Executive

    4 weeks ago

    Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **(ONLY MALE CANDIDATES )** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries...

  • Customer Support Executive

    4 weeks ago

    Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...

  • Customer Support Executive

    1 week ago

    Pune, Maharashtra, India Shreeji Aqua Treatment Pvt.Ltd. Full time

    JOB TITLE: Customer Support Executive DEPARTMENT: Laboratory HANDLING ROLE: Sample coding/Reporting & Admin REPORTS TO: Lab Manager PRIMARY PURPOSE OF POSITION: The Customer Support Representative will provide product education (Sample Test) and handle a wide variety of questions while ensuring a world-class customer experience. Administrative working...

  • Customer Support Executive

    4 weeks ago

    Pune, Maharashtra, India biobasket Full time

    Customer Support/Communication Head r: We are looking for a qualified Customer Support Executive who will offer excellent customer service and after-sales support. He/she will the point of contact for our online customers in case of any complaints, glitch in logistics or any new enquiries. Customer support executive should possess a proven track record of...

  • Customer Support Executive

    3 weeks ago

    Pune, Maharashtra, India The Cancer Vet Full time

    **Designation**: Customer Support Executive **Department**: Operations **Job Summary**: We at The Eye Vet are currently seeking a motivated and passionate Customer Support Executive to join our Chain of Veterinary Clinics. As the first point of contact for our esteemed pet parents, you will play a crucial role in providing superior customer service and...