Customer Support Executive

7 months ago


Pune Maharashtra, India biobasket Full time

Customer Support/Communication Head r:
We are looking for a qualified Customer Support Executive who will offer excellent customer service and after-sales support. He/she will the point of contact for our online customers in case of any complaints, glitch in logistics or any new enquiries. Customer support executive should possess a proven track record of successful customer service and management skills.

Responsibilities:

- Attending to enquiries from new customers
- Attending to customer complaints and finding solutions for the same
- Handling order cancellations, returns, payment recovery and co-ordinating for the same with logistics team
- Collecting and analysing customer feedback data
- Ensuring smooth customer order fulfilment process and resolving obstacles, if any.
- Co-ordinating with creative and marketing team to run marketing campaigns and marketing material
- Subordination in case of any offline marketing events/activities such as promotional stalls and participation in exhibitions
- Maintaining a strong relationship with loyal customers and achieving highest retention with continuous customer communication.

Requirements:

- A Bachelor’s degree
- Minimum of 1-2 years of experience
- Excellent interpersonal, oral and written communication skills
- Intermediate level of experience with MS-office and computer/web skills
- Language known: English, Marathi and Hindi

Pay: ₹20,631.07 - ₹31,614.35 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- marathi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7524032423


  • SEO Executive

    5 days ago


    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...


  • Pune, Maharashtra, India Career Crox Full time

    **Job Title**: Customer Support Executive **Experience**: Fresher **Location**: Pune We are seeking enthusiastic freshers to join our Customer Support team. As a Customer Support Executive, you will assist customers with inquiries and provide solutions to their issues. **Key Responsibilities**: - Provide accurate information about products and...


  • Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...


  • Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...


  • Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...


  • Pune, Maharashtra, India Dilizent Systems Full time

    _### Job Description: Customer Support Executive_ - **Position Title**: Customer Support Executive _ - **Department**: Customer Service _ - **Location**: [Location] _ - **Reports To**: Customer Support Manager _ - #### Job Summary:_ - #### Key Responsibilities:_ - **Customer Interaction**:_ - Provide accurate, valid, and comprehensive information to...


  • Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 **Urgent requirement** **Customer support Executive** **Experience**-1-3 years **Salary**-Depend on interview. Immediate joiner **Location**-Pune...


  • Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...


  • Pune, Maharashtra, India Durocrete Engineering Services Full time

    **Durocrete Engineering Services is a leading name in the field of construction material testing, Geo-Engineering and third party structural audit PAN India having more than 300 tests under its NABL scope (under ISO 17025) with branches in Pune, Mumbai and Nasik fully equipped with top-notch equipment to ensure maximum reliability and accuracy of test...


  • Pune, Maharashtra, India sparefly Full time

    customer support cum sales executive Tamil and Malayalam language should be known Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...


  • Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre-inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...


  • Pune, Maharashtra, India Arya Omnitalk Full time

    Job Description - Executive Customer Support - Pune - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...


  • Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 URGENT REQUIREMENTS *Customer Care Executive * Qualification _Any Graduate EXP- 1 TO 5 years Salary -depends on interview LOCATION -Pune (Baner) Immediate...


  • Baner, Pune, Maharashtra, India Lifetrons Full time

    We are looking for a passionate individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner. In addition to this, you should...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Customer Support Executive** **Location**:Pune** **Incentives**: Attractive incentive plan available **Key Responsibilities**: - Troubleshoot and resolve customer issues promptly - Ensure customer satisfaction and retention - Maintain accurate records of customer interactions - Collaborate with internal teams for timely solutions **Requirements**: -...


  • Pune, Maharashtra, India G R Management Full time

    We are hiring for Customer Support Executive - Rotational shifts and offs - 9 hours of shift - Immediate joiners required - Salary upto 24 K CTC. **Job Types**: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹24,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental Pay: -...


  • Pune, Maharashtra, India ASRTOHEMANT PRIVATE LIMITED Full time

    Customer Support Associate - International BPO / Voice Process / Customer Support Executive / Customer Service Executive / Customer Care Executive pan india - Any 12th pass/ Undergraduate/ Graduate / Post Graduate - Comfortable with 24/7 Rotational Shifts - Comfortable with voice process - Fluency in written and spoken English. - Result Oriented, Self...


  • Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These...


  • Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...


  • Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **(ONLY MALE CANDIDATES )** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries...