Customer Support Executive

3 days ago

Pune Maharashtra, India Shreeji Aqua Treatment Pvt.Ltd. Full time

JOB TITLE: Customer Support Executive

DEPARTMENT: Laboratory

HANDLING ROLE: Sample coding/Reporting & Admin

REPORTS TO: Lab Manager

PRIMARY PURPOSE OF POSITION:
The Customer Support Representative will provide product education (Sample Test) and handle a wide variety of questions while ensuring a world-class customer experience. Administrative working related to sample management & processing as defined under ISo17025:2017 PRIMARY DUTIES AND ACCOUNTABILITIES include the following. Other

assignments, projects, and duties may be required:

- To check the physical condition of the samples received and bring to the notice of Sales

employees any leaks/tampered sample containers.
- Handling reception desk & inclusive documentation
- To carry the sample coding & send the sample in respective sections for analysis as when required.
- To countercheck the sample label information with the letter accompanying the sample

for parameters to be analyzed, methods etc.
- To report to the Sales team in case any deviations are observed.
- To print the job sheets and hand over the samples and the job sheets to respective TMs
- To fill in the results in the software and generate the test report
- To take the final printouts of the reports
- To ensure that the customer receives the test reports & bills in time
- To plan, arrange & monitor sampling schedule for samplers in consultation with sales executive
- To intimate the sampling plan to customer & taking approval for the same
- To arrange material, require sampling activity.
- To give system-oriented sampling test request form to sampler & its proper

documentation
- To liaise with customers & resolve any issues about the samples received, reports

dispatched.
- Communicate customer queries or complaints received via table call to lab/Quality

manager.
- Share the soft copy of reports to external customers as when required.
- As per TAT take follow up with Sr. Analyst/TM for sample analysis in Pune lab.
- To submit the monthly report of number of samples collected with relevant details to lab

manager
- To maintain proper documentation & filing for Sample Entry/ Dispatch reports /Test

request/Invoices/ Enquires/ & other related documents.
- Review the test form for walk-in customers & hand the samples with proper details to DQM or QM or Salesperson Pune.
- To keep the administrative material stock required for working.
- To carry the coordination of samples sent or received at Gujarat lab in case required.
- Preparation of Sales quotation as when required
- Sample Scheduling on Google Calender and look into it that the schedule is been

followed
- Petty cash management

SUPERVISORY RESPONSIBILITIES:

- Supervises samplers & lab associates for sample management work.

ELIGIBILITY

1. Qualification: Graduate with experience of 1 Year.

2. Expected Skills: Graduate in science, Computer Knowledge, Basic testing

information

Mob No -
9225078663

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9225078650

  • CUSTOMER SUPPORT Executive

    2 months ago

    Pune, Maharashtra, India calibehr business support services private limited Full time

    Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

  • CUSTOMER SUPPORT Executive

    3 weeks ago

    Pune, Maharashtra, India calibehr business support services private limited Full time

    Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

  • SEO Executive

    2 weeks ago

    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...

  • Customer Care Executive- Telecom Process

    2 months ago

    Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

  • Customer Care Executive- Telecom Process

    12 hours ago

    Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

  • Customer Support Executive

    2 months ago

    Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...

  • Customer Support Executive

    3 weeks ago

    Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 **Urgent requirement** **Customer support Executive** **Experience**-1-3 years **Salary**-Depend on interview. Immediate joiner **Location**-Pune...

  • Customer Sales Support Executive

    3 weeks ago

    Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...

  • Customer Sales Support Executive

    2 weeks ago

    Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre-inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...

  • Customer Support Executive

    3 weeks ago

    Pune, Maharashtra, India sparefly Full time

    customer support cum sales executive Tamil and Malayalam language should be known Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...

  • Executive Customer Support

    2 months ago

    Pune, Maharashtra, India Arya Omnitalk Full time

    Job Description - Executive Customer Support - Pune - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...

  • Customer Support Executive

    7 days ago

    Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 URGENT REQUIREMENTS *Customer Care Executive * Qualification _Any Graduate EXP- 1 TO 5 years Salary -depends on interview LOCATION -Pune (Baner) Immediate...

  • Urgent Digital Marketing Executive

    2 weeks ago

    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO Off page activity and social media marketing considering todays SEO trend. This role will work cross-functionally among different...

  • Customer Support Executive

    1 week ago

    Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These...

  • Customer Support Executive

    3 weeks ago

    Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **(ONLY MALE CANDIDATES )** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries...

  • Customer Support Executive

    2 months ago

    Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...

  • Customer Support Executive

    2 months ago

    Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **(ONLY MALE CANDIDATES )** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries...

  • Customer Support Executive

    3 weeks ago

    Pune, Maharashtra, India MANAH Wellness Full time

    **JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...

  • Customer Support Executive

    3 weeks ago

    Pune, Maharashtra, India biobasket Full time

    Customer Support/Communication Head r: We are looking for a qualified Customer Support Executive who will offer excellent customer service and after-sales support. He/she will the point of contact for our online customers in case of any complaints, glitch in logistics or any new enquiries. Customer support executive should possess a proven track record of...

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India The Cancer Vet Full time

    **Designation**: Customer Support Executive **Department**: Operations **Job Summary**: We at The Eye Vet are currently seeking a motivated and passionate Customer Support Executive to join our Chain of Veterinary Clinics. As the first point of contact for our esteemed pet parents, you will play a crucial role in providing superior customer service and...