Customer Success Intern
6 months ago
Procol is India's fastest-growing procurement technology company.
**Hiring Customer Success Intern**
- At Procol we are looking for Customer Success, to support our clients and users at every stage. This is a key team role, where you will play a critical part in ensuring that the clients are on-boarded smoothly and understand the product features. The incumbent will be responsible for client engagement, client adoption, client satisfaction, and successful business outcomes for Procol’s customers.
**What you'll do**:
- Will handle L1 Query of the customers.
- Communicate effectively with both internal and external senior-level management to understand customer needs and complaints in detail, maximize retention and growth, and communicate learnings.
- Vendor training (All assigned Event in a day)
- End to End vendor support (settling their queries etc) (All business day)
- Get high customer satisfaction
- Work with Engineering and Product Management teams to resolve customers issues
- Work with the Content team to create case studies and client success documents.
- Work with technical support teams to ensure effective and expedited resolutions for the customers - Eagerness to learn & grow
**Role Requirements**:
- Good communication skills (English, Hindi)
- Excellent People management skills
- Willingness to learn and enhance own development by taking responsibility for staying informed and up to date with industry knowledge
- Quick learner, adaptable to changing business needs
- Experience in MS Office Why you'll love Procol
- Learn and grow fast with a growing startup that impacts millions of businesses
- Work closely with the founding team and become a part of building a successful company
- Openly collaborate with a few of India’s most talented folks, who will challenge you every day
- Industry competitive salary and benefits
- Get advance salaries every month
- Employee health insurance covered by us
- Flexible working hours Procol is an equal opportunity employer and we believe diversity is key to our success.
-
Customer Success Intern
2 weeks ago
Gurugram, Haryana, India SalarySe Full time**Join Our Team at SalarySe as a Customer Success Intern!** At **SalarySe**, we're looking for a talented and proactive **Customer Success Intern**who is passionate about customer experience, marketing, and content creation. If you're a solutions-oriented individual who thrives in a fast-paced environment, this is the perfect opportunity to gain hands-on...
-
Customer Success Associate
1 month ago
Gurugram, Haryana, India STEEL MANTRA Full time**POSITION** - Customer Success Associate (International Process) **ROLES AND RESPONSIBILITIES** - Handling Customer Queries - Build strong customer relationship **SKILLS REQUIRED** - Excellent Communication in English/Hindi - Excellent Communication in Dutch, & Germany (fluent in English) **EXPERIENCE** - Min 1 years of experience in International...
-
Customer Success Associate
1 month ago
Gurugram, Haryana, India Grandview Consulting Full time**Job Title**: Customer Success Specialist **Company**: Grand View Consulting **Location**: Gurgaon **About Us**: Grand View Consulting is committed to delivering exceptional service and support to our clients, ensuring they achieve success and maximum value from our solutions. We’re looking for a Customer Success Specialist with a minimum of 1 year of...
-
Customer Success Associate
7 months ago
Gurugram, Haryana, India Infosec Ventures Full time**Sr. Associate / Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Experience**: **Min. 1-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in...
-
Customer Success Associate
6 months ago
Gurugram, Haryana, India Infosec Ventures Full time**Sr. Associate / Associate - Customer Success** **Who are we looking for?** **Experience**: **Min. 0-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering, Operations...
-
Customer Success Executive
4 months ago
Gurugram, Haryana, India Javis Full timeJavis is looking for Customer Success Executives to join our Customer Success department and help us grow our IT teams that service India & EMEA markets. You will work with our top Enterprise customers on a regular basis to understand their needs and manage their larger digital transformation journey. As part of a highly visible role, you will ensure the...
-
Associate - Customer Success (Chats)
1 month ago
Gurugram, Haryana, India Apertum Online Pvt Ltd Full time**Company Description** Apertum Online** is a consumer internet and technology business with an unrivalled sports media, gaming, social and fintech platform, which serves millions of daily active users across the globe via technology and operations hubs in more than 10 countries and 3 continents. The recipe for our success is to discover intelligent and...
-
Customer Success Associate
2 months ago
Gurugram, Haryana, India Nexus Jobs Full timeJob Title: Customer Success Associate (Customer Support Executive) Company: BluSmart Location: Udyog Vihar, Gurugram, Haryana Roles & Responsibilities: Handle customer queries and provide excellent service. Resolve concerns through verbal and written communication. **Requirements**: Good communication in English & Hindi...
-
Customer Success Associate
2 months ago
Gurugram, Haryana, India Nexus Jobs Full time**Job Title**: Customer Success Associate **Company**: PhonePe **Location**: Gurugram, Haryana **Work Mode**: On-site **Shift**: 24x7 rotational (Day shift for females till 8 PM, rotational for males, 6 days working) **Salary**: 25-29K CTC **Qualifications**: - Graduate (any field) - Excellent communication in English and Hindi (no MTI or RTI) - 1+ year...
-
Customer Success Executive
6 months ago
Gurugram, Haryana, India Campus 365 Edunet Pvt. Ltd. Full time**Travel Requirements**: Open to travel **Location**: Gurgaon, Udyog Vihar **Salary Budget**: 1.5 - 3.5 LPA **About Campus 365**: Campus 365 is a fast-growing EdTech company. Our world-class student administration and school management platform have transformed the way education institutions manage learning, administration and gain valuable insights that...
-
Customer Success Associate
2 months ago
Gurugram, Haryana, India Star Hire Services Full time**Fintech SmartPay JD: - ** **LOB** : Fintech SmartPay **Work Mode** : Work From Office **Process** : International **Position** : Customer Success Associate **Headcount** : 100 Profiles **Interview mode** : HR Round, Ops/Client Round & Versant **Skillset** : Near-native fluency in English, with a strong command of grammar, syntax, and...
-
Customer Success Associate
2 months ago
Gurugram, Haryana, India Nexus Jobs Full time**Job Title**: Customer Success Associate **Department**: Fintech SmartPay **Work Mode**: Work From Office **Process**: International **Headcount**: 100 Positions **Location**: Gurgaon **Shift**: Rotational Shift 24x7 (Both Male & Female) **Salary**: ₹35,000 CTC to ₹50,000 CTC **Cab Facility**: Yes (Within 20 KM) **Interview Process**: - HR Round -...
-
Customer Success Executive
3 weeks ago
Gurugram, Haryana, India Zenatix Full timeJD- Customer Success Executive: **Roles and Responsibilities**: - On-board clients: Onboard & train SPOCs for effective use of Zenatix solutions to meet defined goals. - Customer Service: Actively engage clients through all phases of the project, ensure their satisfaction through timely communication, ensure delivery of deliverables within communicated time...
-
Customer Success Operations Associate
7 months ago
Gurugram, Haryana, India Integral Ad Science Full timeIAS is looking for a Customer Success Associate to join our team in Gurugram. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Customer Success Associate will partner with Customer Success Managers, Sales and Support to successfully retain and grow existing clients across the globe. The...
-
Customer Success Associate
2 months ago
Gurugram, Haryana, India Nexus Jobs Full time**Work Mode**: Work From Office - **Process**: International - **Position**: Customer Success Associate - **Headcount**: 100 Profiles - **Interview Mode**: HR Round, Ops/Client Round & Versant - **Skillset**: - Near-native fluency in English, with a strong command of grammar, syntax, and vocabulary. - Ability to speak, write, and comprehend English at a...
-
Get - Customer Success (Gurgaon2)
4 months ago
Gurugram, Haryana, India Zenatix Full time**Graduate Engineer Trainee (GET)** **GET - Customer Success** **Roles and Responsibilities**: - ** On-board clients**: Onboard and train SPOCs for effective use of Zenatix solutions to meet defined goals. - ** Customer Service**: Actively engage clients through all phases of the project, ensure their satisfaction through timely communication, ensure...
-
Customer Success Associate- Blusmart
3 months ago
Gurugram, Haryana, India Blu Smart Full time**Job Description: Customer Success Associate at BluSmart** **Location**: Gurugram, Haryana **Work Mode**: Work from Office **Process**: Domestic process **Shift**: 24/7, Rotational Shift (6 days working, 1 weekly off) **Salary**: - Chat Process: ₹23,000 Per Month - Voice Process: ₹24,000 Per Month **Skillset Requirements**: - Excellent verbal and...
-
Customer Success Associate
2 days ago
Gurugram, Haryana, India Opportunity Hubb One Steps Solution Pvt. Ltd. Full time**Customer Success Associate Responsibilities**: - Being the first point of contact for customers and handle all customer inquiries - Building relationships with customers and ensuring they are satisfied with the company's products and services - Assisting customers with any issues or problems they have - Answering customer questions and providing...
-
Customer Success Associate
3 months ago
Gurugram, Haryana, India Solvaphile Edtech Private Limited Full time**Job Title**: Customer Success Associate **Location**: Gurgaon, India **Industry**: Telecom **Work Schedule**: 6 days a week with a rotational day off **Key Responsibilities**: - **Customer Relationship Management**: - Serve as the primary point of contact for assigned customers, helping them navigate through our telecom solutions. - Build and maintain...
-
Customer Success Executive
6 months ago
Gurugram, Haryana, India Fretron Private Limited Full time**About**: Fretron, India's #1 cloud-based collaborative Transport Management System, was founded in 2017 with a mission to revolutionize the logistics ecosystem by taking freight online. Our platform addresses complex challenges faced by the industry, connecting Shippers, Logistic Service Providers, and Fleet Owners to enable a simpler, more efficient, and...