Associate - Customer Success (Chats)

**Job Overview**: As a Customer Success Associate specializing in the Chat Process, you will be responsible for engaging with customers via chat to ensure they have a seamless and positive experience. Your role will involve addressing customer inquiries, resolving issues, and providing guidance on product features and services. Fluency in English is...

Job DescriptionRole & responsibilitiesHandling customer queries on Web Chat and E-mailsEducate current and potential customers with product and service information.Maintain accurate customer records.Identify and escalate priority issues to the Team Leader and Ops TeamActively participate in team meetings.Handle all queries in a polite, professional...

**Work Mode** Work From Office Process Domestic process **Position **Customer Success Associate **Interview mode** HR Round; Ops Round; **Joining formalities**; Joining Position Customer Support Executive - Male\Female both can consider **Skillset** Excellent coms in English/Hindi ( verbal and written communication skills) **Qualification** Gred/Under...

**Job Description: Customer Success Associate at BluSmart** **Location**: Gurugram, Haryana **Work Mode**: Work from Office **Process**: Domestic process **Shift**: 24/7, Rotational Shift (6 days working, 1 weekly off) **Salary**: - Chat Process: ₹23,000 Per Month - Voice Process: ₹24,000 Per Month **Skillset Requirements**: - Excellent verbal and...

**Job Title**: Customer Success Associate **Location**: Gurgaon, India **Industry**: Telecom **Work Schedule**: 6 days a week with a rotational day off **Key Responsibilities**: - **Customer Relationship Management**: - Serve as the primary point of contact for assigned customers, helping them navigate through our telecom solutions. - Build and maintain...

Work Mode Work From Office Process Domestic process Position Customer Success Associate Interview mode HR Round; Ops Round;Joining formalities; Joining Position Customer Support Executive - Male\Female both can consider Skillset Excellent coms in English/Hindi ( verbal and written communication skills) Qualification Gred/Under Grad Both can be...

Job Title: Customer Support Executive / Customer Success Associate Company: Blusmart Location: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016 Mode: Work From Office Shift: 24/7 Rotational Shift (6 Days Working, 1 Weekly Off) Job Summary: Key Responsibilities: - Handle customer inquiries through chat or voice support. -...

DescriptionWe are looking for a Customer Success Associate with 1-2 years of experience to join our team. The successful candidate will be responsible for ensuring customer satisfaction, providing support to customers, and managing customer relationships. The ideal candidate will have excellent communication skills, a strong customer focus, and a positive...

**Sr. Associate / Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Experience**: **Min. 1-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in...

Job Description: As a Chat Operations Associate, you will play a crucial role in managing and optimising chat-based communication channels to ensure smooth and efficient operations. Your responsibilities will include: - Excellent communication skills in both ENGLISH & HINDI. No MTI or RTI, grammatical issues - Good in hindi writing skills - Freshers and...

**Sr. Associate / Associate - Customer Success** **Who are we looking for?** **Experience**: **Min. 0-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering, Operations...

We are excited to inform you that Transcom is currently hiring for Phone Pe processes and we would greatly appreciate your support in this effort. Details of the Hiring Requirements: **Processes: Phone Pe** **Positions Available: Customer Success Associate** Work Mode: Work From Office Position : Customer Success Associate Joining Target: 180 Closeing...

Job Title - Customer Success Associate ( Domestic Process) Experience - 0 to 2 years exp in Customer Support Process - Voice process Qualification - Graduation/Under graduation Skill set - Excellent Communication in English/Hindi ( Verbal communication skills) Salary - Voice process - 23k to 25k CTC Work Mode - WFO / 24*7 rotational Shift/ 6 days...

ob Brief - Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. - Access a downloadable resource for a concise summary of the job brief, highlighting primary responsibilities and goals. - Explore three key bullet points providing a snapshot of the chat process role. **Responsibilities**: - Dive...

Customer Success Associate - SALT Attire Location: Gurgaon Role & Responsibilities/Key Skills: - Handling day to day Customer Queries - Address the customer queries and provide solutions within the TAT (Turnaround time) - Manage external queries for Sourcing. - Maintain the list of items sourced, co-ordinate with the relevant teams for delivery and pickup...

**POSITION** - Customer Success Associate **ROLES AND RESPONSIBILITIES** - Handling Customer Queries - Build strong customer relationship **SKILLS REQUIRED** - Excellent Communication in English/Hindi - Excellent Communication in Spanish & French (fluent in English) **EXPERIENCE** - Min 3+ years of experience in North American Customer...

Company Name - Transcom Job Title - Customer Success Associate ( Domestic Process) Experience - 0 to 2 years exp in Customer Support Process - Voice process Qualification - Graduation/Under graduation Skill set - Excellent Communication in English/Hindi ( Verbal communication skills) Salary - Voice process - 23k to 25k CTC Work Mode - WFO / 24*7...

**Job Title: Chat Process Executive** Experience Required: 2 to 4 Years **Salary**: Up to ₹40,000 per month Location: Gurugram **Job Description**: Key Responsibilities: Provide high-quality customer support via live chat, ensuring timely and accurate responses to customer queries. Handle multiple customer chats concurrently while maintaining a high...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Job Description Number of Openings: 1 Location: GGN - Provide product and service information to customers, Research required information using available resources, Research, identify and resolve customer complaints. - Research, identify and resolve customer complaints, document all chat information according to standard operating procedures, Recognize,...