Associate - Customer Success (Chats)

**Job Overview**: As a Customer Success Associate specializing in the Chat Process, you will be responsible for engaging with customers via chat to ensure they have a seamless and positive experience. Your role will involve addressing customer inquiries, resolving issues, and providing guidance on product features and services. Fluency in English is...

Job DescriptionRole & responsibilitiesHandling customer queries on Web Chat and E-mailsEducate current and potential customers with product and service information.Maintain accurate customer records.Identify and escalate priority issues to the Team Leader and Ops TeamActively participate in team meetings.Handle all queries in a polite, professional...

**Work Mode** Work From Office Process Domestic process **Position **Customer Success Associate **Interview mode** HR Round; Ops Round; **Joining formalities**; Joining Position Customer Support Executive - Male\Female both can consider **Skillset** Excellent coms in English/Hindi ( verbal and written communication skills) **Qualification** Gred/Under...

**Job Description: Customer Success Associate at BluSmart** **Location**: Gurugram, Haryana **Work Mode**: Work from Office **Process**: Domestic process **Shift**: 24/7, Rotational Shift (6 days working, 1 weekly off) **Salary**: - Chat Process: ₹23,000 Per Month - Voice Process: ₹24,000 Per Month **Skillset Requirements**: - Excellent verbal and...

**Job Title**: Customer Success Associate **Location**: Gurgaon, India **Industry**: Telecom **Work Schedule**: 6 days a week with a rotational day off **Key Responsibilities**: - **Customer Relationship Management**: - Serve as the primary point of contact for assigned customers, helping them navigate through our telecom solutions. - Build and maintain...

Work Mode Work From Office Process Domestic process Position Customer Success Associate Interview mode HR Round; Ops Round;Joining formalities; Joining Position Customer Support Executive - Male\Female both can consider Skillset Excellent coms in English/Hindi ( verbal and written communication skills) Qualification Gred/Under Grad Both can be...

Job Title: Customer Support Executive / Customer Success Associate Company: Blusmart Location: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016 Mode: Work From Office Shift: 24/7 Rotational Shift (6 Days Working, 1 Weekly Off) Job Summary: Key Responsibilities: - Handle customer inquiries through chat or voice support. -...

**Customer Success Associate Responsibilities**: - Being the first point of contact for customers and handle all customer inquiries - Building relationships with customers and ensuring they are satisfied with the company's products and services - Assisting customers with any issues or problems they have - Answering customer questions and providing...

Chat Process Job Description Gain in-depth insights into the chat process job, from its foundational elements to the advanced skills that set it apart in the customer service landscape. Job Brief Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. Access a downloadable resource for a concise...

Chat Process Job Description Gain in-depth insights into the chat process job, from its foundational elements to the advanced skills that set it apart in the customer service landscape. Job Brief Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. Access a downloadable resource for a concise...

Chat Process Job Description Gain in-depth insights into the chat process job, from its foundational elements to the advanced skills that set it apart in the customer service landscape. Job Brief - Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. - Access a downloadable resource for a...

Chat Process Job Description Gain in-depth insights into the chat process job, from its foundational elements to the advanced skills that set it apart in the customer service landscape. Job Brief Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. Access a downloadable resource for a concise...

DescriptionWe are looking for a Customer Success Associate with 1-2 years of experience to join our team. The successful candidate will be responsible for ensuring customer satisfaction, providing support to customers, and managing customer relationships. The ideal candidate will have excellent communication skills, a strong customer focus, and a positive...

**Sr. Associate / Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Experience**: **Min. 1-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in...

**Sr. Associate / Associate - Customer Success** **Who are we looking for?** **Experience**: **Min. 0-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering, Operations...

**Job Title**: Customer Success Associate **Company**: Transcom **Department**: PhonePe (MLS) **Role Overview**: As a **Customer Success Associate** at Transcom, you will play a vital role in driving customer engagement and satisfaction through effective communication. You will handle customer inquiries, provide resolution to their concerns, and ensure...

Job Description: As a Chat Operations Associate, you will play a crucial role in managing and optimising chat-based communication channels to ensure smooth and efficient operations. Your responsibilities will include: - Excellent communication skills in both ENGLISH & HINDI. No MTI or RTI, grammatical issues - Good in hindi writing skills - Freshers and...

We are excited to inform you that Transcom is currently hiring for Phone Pe processes and we would greatly appreciate your support in this effort. Details of the Hiring Requirements: **Processes: Phone Pe** **Positions Available: Customer Success Associate** Work Mode: Work From Office Position : Customer Success Associate Joining Target: 180 Closeing...

Job Title - Customer Success Associate ( Domestic Process) Experience - 0 to 2 years exp in Customer Support Process - Voice process Qualification - Graduation/Under graduation Skill set - Excellent Communication in English/Hindi ( Verbal communication skills) Salary - Voice process - 23k to 25k CTC Work Mode - WFO / 24*7 rotational Shift/ 6 days...

Customer Success Associate - SALT Attire Location: Gurgaon Role & Responsibilities/Key Skills: - Handling day to day Customer Queries - Address the customer queries and provide solutions within the TAT (Turnaround time) - Manage external queries for Sourcing. - Maintain the list of items sourced, co-ordinate with the relevant teams for delivery and pickup...