![Hustlehub Tech Park](https://media.trabajo.org/img/noimg.jpg)
Support Ticket Executive
2 weeks ago
**Job Title: Support Ticket Executive (Co-working Office Space)**
**Location**: HSR Layout Bangalore
**Job Type**: Full-Time
**About Us**: HustleHub is a dynamic and innovative co-working space provider, dedicated to fostering creativity and collaboration among our diverse community of professionals. We offer modern, flexible workspaces designed to inspire productivity and facilitate networking.
As a Support Ticket Executive, you will be responsible for managing and resolving customer support requests related to our co-working spaces. You will serve as a primary point of contact for clients experiencing issues or seeking assistance, ensuring timely and effective solutions are provided to enhance their experience.
**Key Responsibilities**:
- Respond to customer inquiries and support tickets regarding issues such as facilities, IT, billing, membership services, and general requests related to co-working space usage.
- Manage and track support tickets through the ticketing system, ensuring prompt responses and timely resolution of issues.
- Categorize, prioritize, and escalate tickets as needed to ensure proper handling by relevant teams (e.g., IT, facilities, administration).
- Collaborate with internal teams to troubleshoot and resolve technical, facility, or service-related issues reported by members.
- Ensure all support tickets are accurately documented, and communication with clients remains professional, clear, and concise.
- Follow up with clients to ensure that issues are resolved to their satisfaction.
- Maintain an up-to-date knowledge of co-working space offerings, services, and policies to effectively address customer concerns.
- Assist with onboarding new clients, providing them with the information needed to maximize their experience within our spaces.
- Monitor and maintain support ticket SLAs (Service Level Agreements), ensuring issues are resolved within the agreed timeframes.
- Identify recurring issues or trends and communicate them to management for possible process or service improvements.
**Preferred Qualifications**:
- Fresher or Experience working in a co-working or shared office space environment is an advantage.
- Basic technical knowledge of office equipment, IT systems, and internet connectivity troubleshooting.
**What We Offer**:
- A dynamic work environment within a fast-growing company in the co-working industry.
- Opportunities for personal and professional growth.
- Competitive salary and benefits package.
- Flexible working arrangements and a collaborative team culture.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹33,163.53 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Application Question(s):
- What is your expected CTC?
Work Location: In person
-
Ticketing Executive
2 days ago
Jayanagar, Bengaluru, Karnataka, India TRAWELMART WORLD TOURS PVT LTD Full time**Job Description: Ticketing Executive (Immediate Joiners)** **Company**: Trawelmart **Experience**: 3-4 years **Location**: Bangalore ( JayaNagar ) **Position Overview**: **Key Responsibilities**: - Manage the end-to-end ticketing process, including booking, re-issue, cancellation, and amendments, using Amadeus and Galileo systems. - Ensure timely and...
-
Ticket Stall Executive
6 months ago
Bengaluru, Karnataka, India A.i.R Institute of Realization Full time**Ticket stall executive Responsibilities**: - Overseeing the ordering, sales, and accounting of tickets. - Supervising the selection, placement, and promotion of ticketing staff. - Overseeing staff training activities and designing motivational strategies. - Managing and troubleshooting the computer ticketing system. - Ensuring compliance with company and...
-
Ticketing Executive
2 days ago
Jayanagar, Bengaluru, Karnataka, India TRAVENZA Full time**Position**:Ticketing Executive** **Experience Required**: Minimum 2 years **Key Responsibilities**: - Book, cancel, and modify flight tickets with accuracy and efficiency. - Use **GDS systems** like **Amadeus** and **Galileo** for ticketing and travel management. - Assist customers in planning their travel and provide excellent service. - Ensure all...
-
Ticketing Executive
6 months ago
Bengaluru, Karnataka, India Starline travel bangalore Full timeWe are looking for a Executive -Air Ticketing (domestic and international) who is well versed in Amadeus GDS and has good VISA knowledge. Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement - Leave encashment - Paid sick time - Provident Fund Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental...
-
Customer Support Executive
2 months ago
HSR Layout, Bengaluru, Karnataka, India Superfone Full time**About Superfone**: Superfone is India's 1st Business Phone Number built to help SMBs manage their customer interactions better and grow their business. Apart from enabling communication, Superfone aims to enable the business growth of SMBs by providing integrated business software via the phone platform. **Please read before you apply** - This is a 100%...
-
Ticketing Executive
2 days ago
Bengaluru, Karnataka, India TripFactory Full time**Pack your Skills & Join the Travel Revolution !!** **Key Responsibilities**: - Handle group bookings efficiently for domestic and international flights. - Create and manage PNRs (Passenger Name Records) accurately. - Perform EMD (Electronic Miscellaneous Document) issuance, reissue, and cancellations. - Utilize airline group tools effectively to manage...
-
Cse (Customer Support Executive)
3 months ago
HSR Layout, Bengaluru, Karnataka, India Cultfit Healthcare Pvt. Ltd Full time**Job Description-** - Handle customers on their enquiries/complaints via multiple channels i.e. call/mail. - Resolve 9-10 customer tickets per hour - To understand the product features for better problem solving. - To keep records of customer interactions, transactions, comments, complaints. - Communicate issues to appropriate internal teams as necessary...
-
Customer Support Executive
4 months ago
HSR Layout, Bengaluru, Karnataka, India DrinkPrime Full time**Job description** **What will you be doing** 1.Provide help and advice to customers using DrinkPrime's protocols or services; 2. Communicate courteously with customers; 3. Handle customer complaints/inquiries or requests; 4. Keep accurate records of discussions or correspondence with customers; 5. Work across different teams (Sales, operations, delivery,...
-
Air Ticketing Executive
3 weeks ago
Bengaluru, Karnataka, India TRAWELMART WORLD TOURS PRIVATE LIMITED Full timeJob OverviewWe are seeking an experienced Air Ticketing Executive to join our team at Trawelmart World Tours Private Limited in Bangalore, Karnataka. This full-time position requires a minimum of 4 to 6 years of experience in air ticketing and excellent communication skills.
-
Executive - Distributor & Customer Support
6 months ago
Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time_**Job Description - Executive - DCS**_ The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive...
-
Customer Support Executive
2 weeks ago
HSR Layout, Bengaluru, Karnataka, India Traek Info India Service Full timeJob role : Customer Support Executive Location : HSR Layout, Bangalore. Salary : 12000 Rs - 15000Rs 2. Resolve Customer Complaints: Investigate and resolve customer complaints, providing solutions or alternatives to meet their needs. 3. Provide Product/Service Information: Offer detailed information about products or services, including features,...
-
Chat Support Executive
6 months ago
HSR Layout, Bengaluru, Karnataka, India Valueleaf services India pvt ltd. Full timeJob Overview: As a Chat Support Executive, you will be responsible for delivering outstanding customer service through online chat channels. Your primary goal will be to assist customers with product inquiries, troubleshooting, and general support. The role requires excellent communication skills, a customer-centric mindset, and the ability to work...
-
Customer Support Associate
2 months ago
HSR Layout, Bengaluru, Karnataka, India Bhanzu (Exploring Infinites) Full time**About Us**: Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math. **Roles and Responsibilities**: 1....
-
Chat Support Executive
6 months ago
HSR Layout, Bengaluru, Karnataka, India Valueleaf Services Full time**Languages - English & Hindi** **Job Overview**:As a Chat Support Executive, you will be responsible for delivering outstanding customer service through online chat channels. Your primary goal will be to assist customers with product inquiries, troubleshooting, and general support. The role requires excellent communication skills, a customer-centric...
-
Chat Support Executive
6 months ago
HSR Layout, Bengaluru, Karnataka, India valueleaf services India pvt ltd. Full timeLanguages - English & Hindi Job Overview: As a Chat Support Executive, you will be responsible for delivering outstanding customer service through online chat channels. Your primary goal will be to assist customers with product inquiries, troubleshooting, and general support. The role requires excellent communication skills, a customer-centric mindset, and...
-
Chat Support Executive
6 months ago
HSR Layout, Bengaluru, Karnataka, India Valueleaf Services Full time**Languages - English & Hindi** **Job Overview**:As a Chat Support Executive, you will be responsible for delivering outstanding customer service through online chat channels. Your primary goal will be to assist customers with product inquiries, troubleshooting, and general support. The role requires excellent communication skills, a customer-centric...
-
Customer Support Executive
2 months ago
HSR Layout, Bengaluru, Karnataka, India Vitage Systems Pvt Ltd Full timeJob Role: Customer Support Executive (Non-Technical) Location: HSR Layout, Bangalore Experience: Freshers Shifts: Rotational Shifts **Salary**: ₹21,000 In-Hand Per Month + Night Shift Allowance **Job Description**: We are looking for motivated freshers to join our team as Customer Support Executives. This is a non-technical role where you will be...
-
Customer Support Executive
6 months ago
HSR Layout, Bengaluru, Karnataka, India Valueleaf services India pvt ltd. Full timeHi, Greetings from Valueleaf Group of Companies !! We are hiring for a Customer support Executive - Bengaluru. Experience : 6 Months - 3 Years Language preference: - **English ,Hindi Mandatory.** **Job Role**: - Building and maintaining profitable relationships with key customers. - Resolving customer complaints quickly and efficiently. -...
-
IT Support Executive
6 months ago
Bengaluru, Karnataka, India HIRD Services Pvt ltd Full time**Language**: Proficient in English (Read + Write + Speak) **Shift - **Rotational **Experience**: Minimum 1 years working for a Voice Technical Support/Service Desk. **Role purpose**: Answer calls and Service Requests from end users and track status and progress to resolution. **Main responsibilities**: Adherence to policies and procedures, closure of...
-
Support Executive
1 month ago
Bengaluru, Karnataka, India ZopSmart Full time**Job Title**: Senior Support Executive (SaaS Platform) **Location**: Bangalore **Job Type**: Full-time **About Us**: We offer a comprehensive SaaS platform that simplifies setting up and running online businesses. Our platform provides solutions for e-commerce, marketing, and business operations, enabling businesses to scale effortlessly. We are...