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Customer Support Executive
1 week ago
Hi,
Greetings from Valueleaf Group of Companies
We are hiring for a Customer support Executive - Bengaluru.
Experience : 6 Months - 3 Years
Language preference:
- **English ,Hindi Mandatory.**
**Job Role**:
- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Understanding key customer individual needs and addressing those needs.
- Handle customer queries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Maintain a positive attitude focused on customer satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication
- Updating the queries and given resolution given in the system/ tool
- Maintain the SLA
**Requirement:
- **
- Bachelor’s Degree
- Proficiency in English.
- Experience as a Customer Support or similar CS role
- Excellent communication and problem-solving skills
- Multi-tasking abilities
**Salary**: ₹300,000.00 - ₹350,000.00 per year
**Benefits**:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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