Customer Support

5 months ago


HSR Layout Bengaluru Karnataka, India Valueleaf services India pvt ltd. Full time

Hi,

Greetings from Valueleaf Group of Companies

We are hiring for a Customer support Executive(voice process)

**Location - Bengaluru.**

**Experience : 6 Months - 3 Years**

**Language preference:

- English ,Hindi Mandatory.**

**Job Role**:

- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Understanding key customer individual needs and addressing those needs.
- Handle customer queries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Maintain a positive attitude focused on customer satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication
- Updating the queries and given resolution given in the system/ tool
- Maintain the SLA and Achieve targets.

**Requirement:

- **
- Bachelor’s Degree
- Proficiency in English and Hindi
- Experience as a Customer Support or similar CS role
- Excellent communication and problem-solving skills
- Multi-tasking abilities

**Salary**: ₹300,000.00 - ₹350,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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