Ticketing Executive

3 days ago


Jayanagar Bengaluru Karnataka, India TRAWELMART WORLD TOURS PVT LTD Full time

**Job Description: Ticketing Executive (Immediate Joiners)**
**Company**: Trawelmart
**Experience**: 3-4 years
**Location**: Bangalore ( JayaNagar )

**Position Overview**:
**Key Responsibilities**:

- Manage the end-to-end ticketing process, including booking, re-issue, cancellation, and amendments, using Amadeus and Galileo systems.
- Ensure timely and accurate processing of customer ticket requests, maintaining attention to detail.
- Provide support to customers in resolving any ticketing-related queries or issues.
- Handle reissues and exchanges of airline tickets based on customer requests.
- Ensure all ticketing transactions comply with airline policies and industry standards.
- Provide accurate information to customers regarding flight schedules, fare rules, and other travel-related matters.
- Collaborate with the team to ensure smooth operations and customer service.
- Assist in the preparation of reports related to ticketing operations as required.

**Skills and Qualifications**:

- 3-4 years of experience in ticketing with proficiency in Amadeus and Galileo GDS systems.
- In-depth knowledge of ticketing procedures, fare rules, and exchange policies.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Ability to join immediately or within a short notice period.
- Previous experience working in the travel industry is preferred.

**Why Trawelmart**:

- Opportunities for career growth and professional development.
- A supportive and dynamic work environment.

**Working** - Monday to Saturday

**Mode** - Work from office

**How to Apply**:
Pay: ₹10,275.22 - ₹34,560.44 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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