Customer Support Executive
1 week ago
**Job role**:BankingVoice Process
- Handling and resolving customer complaints/ queries over phone
- Should able to work and achieve team target
- Should able to handle escalated complaints and request from customer
- Minimal escalation to next level.
- Provide satisfactory resolution to customers & creating a good rapport with customers
- Cross selling various banking products to customers over phone
- Zero tolerance on complaints / calls handled.
- **Tele-calling involves sales process also.**
- Flexible to work in shifts (For females no night shifts)
**Skills**
- Should have good communication skills
- Sales and Influencing Skills
- Banking Product & Process Knowledge is an added advantage
**Perks and Benefits**:
- PF
- ESIC
- Gratuity
**Qualification**:Any degree
**Experience**: 0 - 5 years of experience
**Age**: 18-29
**Gender**: Male/Female
**Salary**: 12,500/- to 21,500/- Gross + **Attractive Performance Incentives**
**Shift**:Flexible
**Work Location**:Adyar, Nungambakkam, Vadapalani, Aminjikarai
**Salary**: ₹12,000.00 - ₹21,500.00 per month
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Aminjikarai, Chennai - 600029, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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