Reservations Executive

6 months ago


Mumbai Maharashtra, India SOFITEL Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description** Reservations Executive**
You are the beginning of an exceptional guest experience. As a Reservations Executive, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling

Recommend property facilities and assist guests with information and special requests

Book room reservation requests, enter group rooming lists, and update accurate information in the system, reconfirmation of arrivals for the two day and ensuring No-show are negligible, ensuring guest call are answered as per SOP and focusing on direct call conversion.

LQA score to be 80 plus at current workplace and the benchmark for SMBKC.

Should be a team player and be open to learning and adapting to the changes.

**Qualifications**
Your experience and skills include:
Guest focused personality is essential

Education Qualification: BA in Hospitality/ Hotel management or equivalent program

Graduate or having an equivalent degree from a reputed educational institution
**Additional Information**
Experience is an asset, 1 year at least worked in Reservation
Prior experience working with Opera or Opera Cloud
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus


  • Reservation Executive

    3 months ago


    Mumbai, Maharashtra, India MELUHA THE FERN AND RODAS - AN ECOTEL HOTEL Full time

    Responsible for the sale of rooms through systematic methods of reservation and critical to the Guests decision whether to stay at the property. To execute all service with utmost courtesy. Take reservation by telephone. Take reservations on printed forms. Take reservations of groups in Group block. Use the Guest history system Pay: Up to ₹250,000.00 per...

  • Reservation Executive

    6 months ago


    Mumbai, Maharashtra, India Manas Lifestyle Resort, Igatpuri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...

  • Reservation Executive

    6 months ago


    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...


  • Mumbai, Maharashtra, India Girikand Travels Pvt. Ltd Full time

    **Role Description**: This is a full-time on-site role for a Reservation Executive located in Pune. The Reservation Executive will be responsible for day-to-day tasks related to reservations, customer satisfaction, customer service, and sales. **Qualifications**: - Excellent communication skills - Dedication to customer satisfaction - Experience in...

  • Reservations Executive

    6 months ago


    Mumbai, Maharashtra, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Mumbai, Maharashtra, India SOFITEL Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservation Executive

    3 months ago


    Mumbai, Maharashtra, India Meluha The Fern An Ecotel Hotel, Powai Full time

    Managing reservations and booking requests from customers. Ensuring accurate and timely reservation processing. Providing excellent customer service by addressing inquiries and resolving issues related to reservations. Confirming reservations and sending confirmation details to customers. Coordinating with other departments to ensure the availability of...

  • Reservation Executive

    6 months ago


    Mumbai, Maharashtra, India The Byke Delotel Full time

    **Job description** - Monitoring telephone manner and general performance of reservations staff - daily. - Ensure special handling of repeats guest and very VIP guest. - Monitors and coordinates group reservations activity with the Sales Department. - Reviews no-show and cancelled reservations and processes charges according to hotel policy. - Review room...

  • Reservations Executive

    6 months ago


    Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full time

    Managing daily reservations for the restaurant - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy of information in...

  • Reservations Executive

    3 months ago


    Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full time

    **Both Male and Female may apply** - Managing a the reservations team - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy...

  • Reservation Executive

    6 months ago


    Nariman Point, Mumbai, Maharashtra, India Forest Hills Tala Pvt Ltd Full time

    Duties and Responsibilities: (Hotels & Restaurants or Tours & Travels) Making reservation for customers based on their various requirements. Checking the availability of accommodation. Processing Payment and sending confirmation details. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services....

  • Reservation Executive

    4 months ago


    Vile Parle, Mumbai, Maharashtra, India Orchid Hotel Full time

    **Reservation Executive Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel...

  • Reservation Executive

    7 months ago


    Navi Mumbai, Maharashtra, India Leisurely Stays Full time

    We are Hiring **Reservation Officer** for our Head Office Kharghar Sector 14, Navi Mumbai. - **Industry Type: Hospitality**: - **Functional Area : Escalation**: - **Employment Type: Full Time, Permanent**: - **Role Category: Reservation Executive** **Role Description** **Qualifications** - Excellent communication and customer service skills - Ability to...


  • Navi Mumbai, Maharashtra, India Bigfoot Hospitality LLP Full time

    Job Description for Hotel Reservation Executive **This job is posted for location Navi Mumbai.** Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is...


  • Navi Mumbai, Maharashtra, India Bigfoot Hospitality LLP Full time

    Job Description for Hotel Reservation Executive **This job is posted for location Navi Mumbai.** Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is...

  • Reservation Executive

    3 months ago


    Mumbai, Maharashtra, India Hotel Residency Andheri Full time

    ** 8 hours shift + Paid Overtime + Meals on Duty + Travelling Allowances - Managing reservations and booking requests from guests. - Ensuring accurate and timely reservation processing. - Providing excellent customer service by addressing inquiries and resolving issues related to reservations. - Confirming reservations and sending confirmation details to...

  • Reservation Executive

    6 months ago


    Pune, Maharashtra, India Hilton Full time

    Reservation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservation Executive

    4 months ago


    Nashik, Maharashtra, India Adinath Kirana Full time

    **Profile Introduction**: The Reservation Executive will manage guest reservations, handle booking inquiries, and provide exceptional service to ensure a smooth and efficient reservation process. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. **Key...

  • Reservation Executive

    4 months ago


    Pune, Maharashtra, India Rayna Tours and Travels Full time

    Company Description Rayna Tours and Travels, an ISO-certified company, is a leading tour operator established in 2006, offering tailored travel management services in the UAE. With over 70 travel outlets across major hotels in Dubai and branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune, Rayna Tours focuses on excellence, professionalism, and...

  • Reservation Executive

    7 months ago


    Mumbai, India Ramee Techome Full time

    Ramee Techome is hiring for the below-mentioned positions, 1. Reservation Executive 2. Reservation Associate 3. Front Office Associate Job Location: - Khar, West. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or...