Reservation Executive

5 months ago


Mumbai Maharashtra, India The Byke Delotel Full time

**Job description**
- Monitoring telephone manner and general performance of reservations staff
- daily.
- Ensure special handling of repeats guest and very VIP guest.
- Monitors and coordinates group reservations activity with the Sales Department.
- Reviews no-show and cancelled reservations and processes charges according to hotel policy.
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
- Responsible for work schedule.
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and international Reservation.
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.

**Salary**: ₹16,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Work Location: In person

**Speak with the employer**
+91 9372802553


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