Customer Service Support Advisor

1 month ago

Gurugram Haryana, India Ujobs Consulting Full time

Nature of Role: International Voice Process

**Requirements**:

- Excellent English voice communication skills are a must.
- Graduates required.
- 6 months to 1 year of experience preferred, but freshers can also apply.
- Language Proficiency: Excellent spoken English communication skills.
- Age limit criteria (18-32) Only apply.

Key Responsibilities:

- Provide customer support to clients through both voice.
- Follow up with customers and ensure their needs are met.
- Achieve assigned targets within agreed timelines while adhering to quality guidelines.
- Acquire in-depth knowledge of the client's products/services.
- Accurately log all interactions using established business processes and tools.
- Provide prompt, reliable, and accurate information to customers.
- Demonstrate the ability to identify solutions based on established processes and procedures.

Additional Information:

- People with experience in roles such as customer care specialist, customer support representative, customer relations representative, call center representative, BPO executive, front desk agent, guest service agent, customer service manager, senior customer service representative, customer care manager, customer service team lead, international tech support representative, international voice process, product support, customer care executive, night shift, receptionist, customer service executive, customer support executive, and international BPO jobs are encouraged to apply.

HR Connect-9560932363

Pay: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9560932363

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